., Salesforce, Zendesk), knowledge management systems, AI/ML-driven triage and routing, and omnichannel messaging infrastructure...

of Windows, macOS, Microsoft 365, and basic networking. - Experience with ticketing systems (e.g., ServiceNow, Zendesk...

., Zendesk, Intercom) and CRM systems is highly advantageous. A high degree of empathy, patience, and a genuine desire to help...

with live chat platforms such as Zendesk, LiveChat, Intercom, or Salesforce Service Cloud. Experience supporting customers...

via Zendesk from line-of-business leaders, Care Managers, Care Navigators, members and others. Triage, prioritize.... Proficiency with service desk and project management platforms (e.g., Zendesk, Jira, Asana, Monday.com). Excellent collaboration...

Experience with Microsoft Office applications (Outlook, Word, Excel, etc.), Warehouse management systems (WMS) and Zendesk...

or remote customer service experience Familiarity with help desk software (Zendesk, Freshdesk, Intercom, LiveChat) Experience...

, etc.) Proficiency in tools like Zendesk, Zoho, or LMS platforms Prior experience writing customer-facing documentation or training...

systems such as Zendesk. We power infinite possibilities. For more than 200 years, we've transformed knowledge...

Server Managing and using ticketing systems, preferably ZenDesk Veeam or other backup solutions Sophos endpoint security...

Support Specialists' performance through auditing Zendesk communication, providing learning opportunities, and taking...

recommendations for leadership Proficient in Google Suite, CRM, and customer service communication platforms Zendesk, Gong...

), MFA (Okta), MDM (Airwatch) Zendesk Understanding of various protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS...

and resolve Zendesk/VAB titles tickets Processing and sending title documents Process and log incoming titles from title storage...

. Experience supporting macOS and mobile devices (iOS/Android). Familiarity with ticketing systems such as Jira, Zendesk...

platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk...

a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries, and troubleshoot cloud... to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting...

is seeking a motivated Technical Support professional to deliver exceptional customer care, manage Zendesk inquiries... support to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift...

's enterprise knowledge infrastructure, and own how AI is configured and optimized across the CX stack, including Zendesk AI, Stylo... capabilities (e.g., Zendesk AI, Stylo, Guru). Determine when to use native platform AI, third-party tools, automation platforms...

knowledge of Discord server management and Steam community tools. ● Proficiency in Zendesk and Sprout Social is a significant...