Experience with a documentation portal and/or ticketing environment such as ReadMe or Zendesk #technicalwriter #mid-senior...

; Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic...

if You Have… Experience with POS systems, retail operations technology, or cannabis compliance Familiarity with Zendesk, Salesforce, Slack...

, multi-tasking individual with a proven track record within ticketing systems (at the administration level, Zendesk preferred...; Zendesk preferred. Experience supporting SaaS or ERP software preferred. Strong written, verbal, analytical, and problem...

Zendesk (Help Desk) and assist end users with their needs Strong presentation skills and the ability to speak confidently...

Investigate and respond to payment questions and requests Monitor and respond to Zendesk tickets related to billing and payments... with financial or billing software (e.g., Salesforce, Sage Intacct, Zuora, Zendesk) is a plus. A collaborative mindset and eagerness...

skills Experience with Zendesk - advantage Experience with Kibana - advantage Creating/using API or scripts - Mandatory...

and Drata central and growing, alongside 1Password, GitHub, Jira, Confluence, Zendesk and Slack. Expect these platforms... of service desk ticketing software, e.g., Zendesk, Jira Some familiarity with DNS and email deliverability, such as SPF, DKIM...

domains Preferred: Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta...

, Zendesk). General system administration tasks. Strong verbal and written communication skills. Strong de-escalation skills...

all customer interactions, issues, and resolutions thoroughly in Zendesk to keep the team informed and records accurate...-to-Have Qualifications Experience working in Zendesk specifically. Prior exposure to SaaS products or software troubleshooting...

adjustments. (Essential) Provides Zendesk support by responding to field inquiries and service requests in a timely.... (Preferred) 6 months in experience with NetSuite, Zendesk, or similar platforms. (Preferred) Excellent verbal and written...

skills Comfortable using CRM and helpdesk software such as Zendesk or Gorgias Strong problem-solving skills and attention...

adjustments. (Essential) Provides Zendesk support by responding to field inquiries and service requests in a timely.... (Preferred) 6 months in experience with NetSuite, Zendesk, or similar platforms. (Preferred) Excellent verbal and written...

Management (CRM) systems and forecasting methodologies.Familiarity with Zendesk ticketing, Basecamp, Confluence, etc.Experience...

Desk Support: Respond promptly to technology-related inquiries and issues from students, teachers, and staff ZenDesk...

platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta. Current on the latest AI tools, frameworks...

driven Strong empathy and a real passion for customer growth Experience with CRM and support tooling (we use Zendesk, Asana...

, SAP, Zendesk) and regions. 5+ years in marketing strategy, business planning, sales enablement, business development...

a help desk ticketing platform such as ServiceNow, Jira Service Management, Freshservice, Zendesk, or ManageEngine...