Knowledge of Excel formulas and pivot tables Experience with telephony systems AWS Connect, ZenDesk, Cisco, etc. Experience...

Experience with telephony systems AWS Connect, ZenDesk, Cisco, etc. Experience with CRM tools Salesforce, ServiceNow, MSNow...

, including staff, and is responsible for managing ILAO's Zendesk instance — triaging incoming requests, resolving issues directly.... Administer and configure ILAO’s Zendesk feedback system, including ticket workflows, queues, macros, tags, and automations...

Experience with telephony systems AWS Connect, ZenDesk, Cisco, etc. Experience with CRM tools Salesforce, ServiceNow, MSNow...

, hospitality, or another people-facing role; familiarity with support tools like Intercom, Zendesk, or similar; and interest...

Knowledge of Excel formulas and pivot tables Experience with telephony systems AWS Connect, ZenDesk, Cisco, etc. Experience...

Knowledge of Excel formulas and pivot tables Experience with telephony systems AWS Connect, ZenDesk, Cisco, etc. Experience...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

details, resolutions, and follow-up actions accurately and thoroughly in systems such as Zendesk and Salesforce. Partner with Product...

approach and a "no job too small" attitude. Technical aptitude with CRM tools (e.g., Salesforce, Zendesk) and Google Workspace...

and friendly tone Experience with Zendesk, Salesforce, and/or Chat tools; otherwise you pride yourself on picking up new tools...

). Working knowledge of help desk ticketing software (e.g., Zendesk). Physical Requirements Prolonged periods of sitting...

, Wi-Fi troubleshooting). Experience with ticketing systems (ServiceNow, Jira, Zendesk, or equivalent). Strong problem...

working with industry tools such as Salesforce Technologies we use: AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

such as Zendesk and Monday.com. Analyze service-level performance, customer satisfaction, resolution times, workload trends... managed services. Experience with Zendesk, Monday.com, Power BI, or similar reporting and workflow management tools...

, Wi-Fi troubleshooting). Experience with ticketing systems (ServiceNow, Jira, Zendesk, or equivalent). Strong problem...

content with the use of the Adobe Creative Suite. Uses graphic design skills to fulfill internal Zendesk/Communications Help...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...