and troubleshooting customer issues or concerns. Responsibilities Handle incoming tech support calls via Zendesk software and emails... Coordinate with USA & Canada support teams and follow up with Zendesk support software Work closely with the Technical Service...

center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...

and incidents through Zendesk and Ellucian support systems. Apply routine data corrections and assist functional users with Banner...

center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...

, service now, servicenow, snow, jira, Zendesk, zen desk, freshservice, fresh service, remedy, Ivanti, servicedesk, imaging...

center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...

-based support, Zendesk, Jira, Confluence, ServiceNow, or similar intake, workflow, and ticketing platforms. Understanding...

like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...

management systems (e.g., ServiceNow, Jira, Zendesk). Experience supporting event logistics, training programs, or workshop...

preferred qualifications: Experience with CS and productivity tools such as HubSpot, JIRA, and Zendesk. Experience...

management systems (e.g., ServiceNow, Jira, Zendesk). Experience supporting event logistics, training programs, or workshop...

proficiency with hands-on knowledge of Tableau, Google Workspace (Google Suite), and ZenDesk. Experience with CMS, Spotler, LMS...

to candidates anywhere in the United States. What You Will Do Handle incoming support tickets through tools like Zendesk, Jira... Hands-on experience with Windows and macOS Familiarity with at least one ticketing system (Zendesk, Jira, or ServiceNow...

management systems (e.g., ServiceNow, Jira, Zendesk). Experience supporting event logistics, training programs, or workshop...

and our Product and Engineering team, which includes former leaders from Zendesk, Genesys, and Five9. We’re looking for candidates...

inquiries and ensuring a seamless experience. You will leverage Zendesk to respond to member questions and collaborate cross... to queries via Zendesk. You ensure that Kosign has all relevant information required for a successful client onboarding...

(OAuth2/JWT). SOAP/WSDL. SQL Server. ITAM Tools. ServiceNow. SalesForce. BMC Remedy. Zendesk. FreshService. AI/ML...

-on ITSM integration experience (ServiceNow, SalesForce, BMC Remedy, Zendesk, FreshService, or equivalent). Strong proficiency...

(Zendesk, Decagon, Salesforce Service Cloud) is transferable. Key Soft Skills/Attributes: o Desire to learn new technology...

center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...