, etc.) Track all requests and issues through Zendesk ticketing and communicate with the team through Slack Ensure that the correct...

to different communication channels. Experience using customer support software such as Zendesk, Salesforce, or similar platforms...

(ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar). Basic knowledge of Windows operating systems, printers...

, and cross-sell opportunities. Utilize customer support tools, including Zendesk, to manage requests and escalations. Connect... within technology, SaaS, software, telecommunications, or distribution environments. Familiarity with Zendesk, CRM platforms...

, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...

hierarchy while building client relationships. Experience with ticketing and workflow management tools (Jira, Zendesk...

like HubSpot, AirCall, or Zendesk a strong plus) Strong working knowledge of CX KPIs, metrics, and best practices Proven ability...

, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...

tone to different communication channels. Experience using customer support software such as Zendesk, Salesforce...

. Zendesk, Gorgias, HubSpot, Kustomer, Gladly, or similar). Hands-on experience training or configuring AI chatbots...

customer experiences? Day-to-Day Project Tasks: Support customers via chat, email, and phone through Gorgias, Zendesk...—ideally on the first contact! What We’re Looking For: Previous CRM experience required (Gorgias or Zendesk a big...

communication skills, with an eye for tone and detail Experience with support platforms like Zendesk and Slack Proven ability...

. Preferred Qualifications Experience using CRM or help desk software (Zendesk, Freshdesk, Salesforce, HubSpot, or similar...

(e.g., ServiceNow, Jira, Zendesk) Assist with onboarding and offboarding tasks, including setup and decommissioning..., Zendesk, ManageEngine) Familiarity with endpoint management tools (e.g., Intune, SCCM, JAMF) Knowledge of cloud platforms...

, Zendesk). Excellent problem-solving skills and the ability to work independently. Strong communication and interpersonal...

write-ups) Experience with ticketing systems such as Zendesk or similar Strong communication, problem-solving...

software such as Salesforce and Zendesk. Work with merchants’ upper management to provide insights and provide performance...

audiences. Familiarity with ticketing systems (e.g., Zendesk, Jira) and knowledge base tools (e.g., Notion, Confluence...

and ticketing tools (ServiceNow, Jira, Remedy, Zendesk, etc.). Strong troubleshooting, communication, and customer service skills...

(e.g., ServiceNow, Jira, Zendesk) Assist with onboarding and offboarding tasks, including setup and decommissioning..., Zendesk, ManageEngine) Familiarity with endpoint management tools (e.g., Intune, SCCM, JAMF) Knowledge of cloud platforms...