of database products, CRM software (Salesforce), ticketing software (Zendesk), fax and phone systems. Service Orientation...

(preferred); intermediate to advanced Excel skills are a bonus. Experience with tools such as JIRA, SharePoint, Zendesk, HubSpot...

. Bachelor's Degree and/or MBA is preferred. Strong familiarity with enterprise ticketing systems (Gladly, Gorgias or Zendesk...

experience is preferred. o Freshdesk or Zendesk experience highly preferred. Excellent communications skills (written...

such as Qualtrics, Medallia, Salesforce, Zendesk, or similar. Excellent communication skills with the ability to influence...

, ServiceNow, Zendesk) and managing support workflows. Working knowledge of version control tools such as Git and SVN...

such as Qualtrics, Medallia, Salesforce, Zendesk, or similar. Excellent communication skills with the ability to influence...

Zendesk activity tied to assigned accounts to identify themes, friction points, and early risk signals. Document...

and ticket creation in Zendesk Resolve routine issues per documented playbooks without unnecessary delay Escalate technical... and status tracking, even under time pressure Familiarity with support/ticketing tools, including Zendesk, Freshdesk, dynamics...

skills Experience delivering presentations, demonstrations and training Knowledge of Freshdesk, Zendesk, Jira or similar...

ou dans un domaine connexe Expérience avec Zendesk et Jira, et l'habitude de laisser une documentation claire derrière vous Ce..., Robotics, or a related engineering field Experience with Zendesk and Jira, and a habit of leaving clean documentation behind...

with IT Service Management (ITSM) tools such as ServiceNow, Jira, or Zendesk. CompTIA A+, ITIL Foundation, or other relevant...

, collaboration, and security suites, ERP (NetSuite), CRM (Salesforce, Blackbaud), HRIS, work management (ServiceNow, Zendesk...

systems such as Zendesk, Jira, or ServiceNow Excellent written and verbal communication skills Ability to explain technical...

Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

, Encompass, Baker Hill, Hyland Onbase.Experience with support ticket management systems (e.g. KACE, Jira, Zendesk).Experience...

Perform incident and ticket management Work within ServiceNow, Jira Service Management, and/or Zendesk Diagnose...

Experience using CRM or help desk platforms such as Zendesk, Intercom, Freshdesk, Salesforce, or HubSpot Strong problem-solving...

support requests through platforms like Zendesk or Salesforce Cases. Salesforce, Salesforce Marketing Cloud (SMC...

. Technologically competent with Slack, CLM tools, Notion, Google Drive, AI tools, Zendesk, or equivalent tools. In-house legal...