a customer support platform (ex: ZenDesk, Hubspot) Proficient with Excel and PowerPoint or the desire to learn REPORTING...

, and process guides. Improve the consistency and efficiency of Zendesk workflows by contributing to macros, triggers, and tagging... knowledge of ticketing tools (Zendesk), issue tracking (Jira), and documentation tools (Confluence). Ability to read mechanical...

plus. Proficiency with case-management tools, chargeback networks and CRMs (e.g., Kustomer, Zendesk, ServiceNow) and creditor/issuer...

. What You Will Be Doing: Help Desk & Customer Support Manage and resolve Zendesk tickets, inbound calls, and live chat with timely follow... Preferred CompTIA A+ certification (or willingness to obtain) Zendesk or comparable CRM/ticketing platform experience MDM...

, Microsoft Office 365, Cisco network and wireless environments, Experience with ITIL and Zendesk customer service software...

in Microsoft Excel (i.e. macros and advanced formulas). Exposure/experience with SAP and/or Zendesk Medline Industries, LP...

expertise in customer care platforms (ServiceNow, Zendesk, Decagon, etc.) with strong technical and analytical skills... expectations. Customer Care Tools & Operations: Manage and optimize platforms such as ServiceNow, Zendesk, Decagon, or similar...

expertise in customer care platforms (ServiceNow, Zendesk, Decagon, etc.) with strong technical and analytical skills... expectations. Customer Care Tools & Operations: Manage and optimize platforms such as ServiceNow, Zendesk, Decagon, or similar...

with enablement and CX tools (e.g., LMS, Guru, Gong, Zendesk or similar ticketing systems) Experience building and leading skills...

– Outlook, Word, Excel) & basic web applications. Knowledge of Zendesk, Five9, call center, and troubleshooting physical...

, Zendesk) or the ability to quickly learn. Knowledge, Skills, Abilities Preferred: Customer-centric mindset Strategic...

technical assistance to users where needed Experience working with Zendesk, JIRA, Google applications, Office...

platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...

platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...

Qualifications: Experience with CRM software and ticketing systems such as Zendesk or Salesforce. Technical certifications relevant...

platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...

to measurable deflection or efficiency gains you've personally driven Experience with support platforms like Zendesk, Intercom...

with tools like Kustomer, Zendesk, Intercom, etc. required. Experience with Kustomer preferred. Strong understanding of contact...

Experience Inbound phone call handing experience Experience with customer support platforms (e.g., Gorgias, Zendesk, Freshdesk...

a customer support platform (ex: ZenDesk, Hubspot) Proficient with Excel and PowerPoint or the desire to learn REPORTING...