with ticketing, knowledge base, and practice management systems (e.g., Jira, Zendesk, Asana) Exposure to QA, testing, or bug...

experience (JIRA, ServiceNow, ZenDesk, TrackIt) Knowledge of IT security best practices impacting IT support Experience...

: - Has owned a support tech stack end-to-end - Zendesk, Salesforce Service Cloud, or similar - Actually builds things...

with no open orders left unresolved. Serve as a primary point of contact for customers via phone and Zendesk, resolving... with strong note-taking and documentation habits. Proficiency in Microsoft Office, experience with NetSuite or Zendesk...

, and cloud telephony integrations. CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow, HubSpot, Zendesk...

. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical facility, including UPS...

and structure: Zendesk data Product usage NPS / VoC Leverage automation and AI tools to improve customer insight generation...

. Not required but is considered a plus if you have a working knowledge of , Zendesk, Notion, Slack, Salesforce and Worklio. * You understand the...

: Leverage existing tools (e.g., Zendesk) and build reporting frameworks and dashboards that surface trends, prioritize... Outlook, Word, Excel and the following below: Advanced knowledge of Zendesk Support, Guide, and Explore for ticket management...

, Zendesk, or similar platforms. Basic understanding of identity and access management tools (Azure AD, Okta, or similar... Manager or other MDM platforms VoIP and call center platforms (such as Twilio) Ticketing systems (Jira, Zendesk, or similar...

/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...

in a dynamic, growing department Familiarity with ticketing systems and CRM platforms such as Salesforce, HubSpot, or Zendesk...

products, SaaS environments, or customer service operations Familiarity with documentation tools (e.g., Confluence, Zendesk...

Experience working with Zendesk or similar CRM system Appreciation for the outdoors Essential Job Function Ability to work...

is beneficial. Outdoor industry experience required Proficient in Excel, Word, Gmail/Outlook CRM software (Zendesk) and ERP...

, optimization, migration, integration and other customizations to Zendesk and other market-leading CX applications.Aktie.... This person will be key in developing and maintaining strong relationships with Zendesk AEs (SMB and Commercial), driving...

Experience working with Zendesk or similar CRM system Appreciation for the outdoors Essential Job Function Ability to work...

in a dynamic, growing department Familiarity with ticketing systems and CRM platforms such as Salesforce, HubSpot, or Zendesk...

such as Salesforce, ServiceNow, Zendesk). Implement and manage serverless integrations and event-driven components using services...

is a plus. Experience with common support and API tools such as Zendesk, JIRA, Postman (or other similar tools) Proven track record...