all patient activity thoroughly in Zendesk so nothing falls through the cracks, and colleagues can pick up where you left off... information with care and discretion. Preferred Bilingual in English and Spanish. Experience with Zendesk or a similar...

or white glove support programs Familiarity with ticketing systems (e.g., Zendesk, Jira) and collaborative platforms...

, Problem, Change, Service Level, and Knowledge Management. ・ITSM Tools: ServiceNow, Jira Service Management, Zendesk...

of all assignments. Manage daily payment operations to consistently meet Key Performance Indicators (KPIs). Address Zendesk tickets...

knowledge of complex agent-facing platforms such as Zendesk and connected workforce, knowledge, or quality tools (e.g. Assembled...

, Problem, Change, Service Level, and Knowledge Management. ・ITSM Tools: ServiceNow, Jira Service Management, Zendesk...

Associate degree in healthcare administration, business, or a related field. Experience with Zendesk. Additional experience...

software like Zendesk Ability to handle sensitive information with confidentiality Ability to thrive in a fast-paced...

Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

such as ServiceNow, Zendesk, Jira, or Okta preferred · Experience in supporting PCs and Windows OS in a commercial or enterprise...

applications, and remote users. Experience with a ticketing system (ServiceNow, Cherwell, Jira, Zendesk) Basic understanding... applications, and remote users. Experience with a ticketing system (ServiceNow, Cherwell, Jira, Zendesk) Basic understanding...

or white glove support programs Familiarity with ticketing systems (e.g., Zendesk, Jira) and collaborative platforms...

proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics Prior startup and/or healthcare experience...

and transactions are handled accurately and efficiently. You will manage employee support requests through the Zendesk ticketing system... Zendesk tickets and service requests in accordance with established service level expectations. Maintain accurate employee...

with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta Familiarity with Linux and Windows...

and manage a knowledge base from scratch (Zendesk, Gladly, Help Scout, Notion, Guru, or similar), organizing content...

AI platforms Experience integrating enterprise systems such as Salesforce, Zendesk, Workday, NetSuite, Greenhouse, or Slack...

communication and follow-through. Are comfortable using technology, including Microsoft 365, Zendesk, and AI tools. Education..., including Zendesk, Microsoft 365, and AI tools Position Type/Expected Hours of Work This is a full-time, exempt salaried...

, Scheduling and Estimate questions, along with some basic product troubleshooting steps. Responsibilities Accept ZenDesk...

or employee-facing presentations  Experience using Workday, Greenhouse, ServiceNow, and Zendesk  Experience supporting local...