to include, but not limited to: Fishbowl Configure One Magento Google Docs / Sheets RingCentral Zendesk Knowledge...

. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical facility, including UPS...

operational discipline in Salesforce, ChurnZero, and Zendesk What Great Looks Like (6–12 Months) Critical issues are resolved...

or white glove support programs Familiarity with ticketing systems (e.g., Zendesk, Jira) and collaborative platforms...

and JIRA; Experience with Salesforce CRM, Zendesk and SFTP; and Experience with Microsoft Excel, Power Query, Power BI...

integrations between core platforms (Zendesk, Confluence, Atlassian, internal VL1 systems) to improve information flow and reduce... Experience in live events, ticketing, marketplaces, or logistics. Familiarity with Zendesk, Atlassian, and modern CRM/support...

data-partnering with engineering on data quality in Zendesk and Salesforce Cross-Functional Partnership Act as the... specifications for what needs to be built Hands-on experience with Zendesk or Salesforce Service Cloud data Strong ability...

with Zendesk, Jira, or similar support/ticketing platforms Background in supporting SaaS or IaaS products with enterprise...

, Zendesk, or Freshdesk. Experience with SQL, data analysis, or data transformation tools for data conversions is an asset...

and take a proactive position when solving challenging problems Nice-to-have: you have experience building on Zendesk...

Compliance with utility contract requirements, rate sheets, and billing schedules Utilize the Zendesk ticketing system to ensure...

for technical products, including at least 2 years using a ticketing system for support (ServiceNow, Zendesk) IT degree or 3+ years...

: Experience with CRM tools (e.g., Zendesk) and IVRs Support experience in the health, beauty, and wellness industries Prior save...

environment[/li][li indent=0 align=left]Knowledge of customer support software (e.g., Zendesk, Freshdesk)[/li][li indent=0 align...

consumer platforms. Familiarity with Jira/Atlassian tooling, Zendesk integrations, or ticket distribution APIs. Experience...

, Tableau) and a familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk) Strong analytical and problem-solving...

email inboxes, ensuring timely review, categorization, and routing of incoming requests. Create, update, and maintain Zendesk..., Zendesk, and third-party vendor portals. Physical Requirements & Work Environment Reasonable accommodations may be made...

performance data (CSAT, AHT, FCR) into strategic action plans. Technical Proficiency: Advanced expertise with Zendesk, Salesforce... to coach and influence without authority. Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets...

and influence without authority. Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets/Excel, Notion...

, IVR, ACD, etc.). Familiarity with CRM tools such as Salesforce, Zendesk, or ServiceNow. Experience in API integrations...