of management experience directing people managers Experience with CRM and CSM systems, including Salesforce, Zendesk, Atlassian...

and repeatable processes within these LLMs is preferred Familiarity with Knowledge Base software, Zendesk preferred Excellent oral...

/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...

and troubleshooting techniques. Knowledge of Zendesk or a similar CRM system is a plus. Proficient in Microsoft Suite (Teams, Outlook...

Contribute to internal knowledge sharing and product feedback loops Operational Responsibilities Manage tickets in Zendesk... customer and the ability to tailor communication for the given audience Working knowledge of Wireshark and Zendesk Technical...

and interpersonal skills Experience with CRM and support tools (Zendesk, HubSpot) Problem-solving and conflict resolution abilities...

with Planhat, Zendesk, or similar CRM and support tools is a plus. The base salary pay range for this position is between USD...

behavior to determine root cause Ticket & Queue Management Manage Zendesk tickets, calls, and chats... for technology and their work Working knowledge of Zendesk De-escalation techniques Strong empathy for the customer and the...

Experience working in a ticketing or case management system (e.g., DevRev, Zendesk, Jira) with strong ownership and follow...

systems such as Hummingbird, Zendesk or equivalent. Strong attention to detail with demonstrated experience in QC or review...

to the proper point of contact Manage and organize authentication Zendesk inbox Track post corrections found...

on AI/ML products, B2B SaaS platforms, or CRM/CS ecosystems (e.g., Salesforce, Service Cloud, Zendesk, Gainsight) Experience...

/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...

such as ServiceNow, Zendesk, Jira, or Okta preferred · Experience in supporting PCs and Windows OS in a commercial or enterprise...

systems such as Jira, ServiceNow, Zendesk, or similar platforms. Familiarity with security monitoring tools, incident...

with helpdesk, CRM, or knowledge management platforms (Zendesk, Salesforce, ServiceNow, Jira, etc.) Understanding of webhook...

., Zendesk, Salesforce Service Cloud) Track record of meeting or exceeding challenging SLAs and KPIs Experience with incident...

, ServiceNow, Zendesk, etc.). Strong written communication — you’ll regularly support people you’ve never met in person, Reliable...

, vendor negotiations, and fulfillment cycles. Experience using tools such as Shopify, QuickBooks, Zendesk, HubSpot, Workday...

, vendor negotiations, and fulfillment cycles. Experience using tools such as Shopify, QuickBooks, Zendesk, HubSpot, Workday...