and troubleshooting skills Strong communication and multi-tasking skills * Experience with Zendesk preferred Enough from us though...

(e.g., ServiceNow, Zendesk, or similar). Escalate unresolved or complex incidents to the appropriate resolver group... and diagnostics. Experience with incident management and ticketing systems (e.g., ServiceNow, Zendesk, JIRA) for tracking...

Initiation of Zendesk tickets for our I.T. department and case creation. Ensure accuracy of case creation and notation...

; Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic...

is a plus. I.e, Gorgias, Zendesk, Shopify. Benefits Health, dental, and vision insurance Generous paid leave plan, including parental...

needed to effectively leverage our core systems, including Atria’s own custom built tools as well as Monday.com, ZenDesk, Slack, and Gmail...

AI tools passively Strong prompt engineering instincts and comfort working iteratively with LLM-based tools Hands-on Zendesk...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...

, calibration, or metrology within healthcare and radiation testing Familiarity with CRM or ticketing systems (preferred Zendesk...

environment. Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite is preferred...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...

of experience managing or leading people in some capacity ● Hands-on experience with a helpdesk platform (Gorgias, Zendesk...

with cloud platforms such as AWS, Azure, or Google Cloud. Experience with IT ticketing systems (Jira, Zendesk, ServiceNow...

systems, including NetSuite, Salesforce, Zone Billing, Zendesk, Planhat, Ramp, and Microsoft 365 Define and document systems...

such as Zendesk to track, prioritize, and resolve support requests while maintaining clear documentation and communication...

in a fast paced environment. Experience with support tools (for example: Zendesk, Intercom, Slack, Zoom). Nice...

help desk software, such as Zendesk, in addition to other remote access desktop programs Other Desirable Skills...

, Admin Console) Basic understanding of networking (TCP/IP, VLANs, VPNs) Experience with helpdesk or Zendesk ticketing...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...