questions/issues to the best of their capability Creating Zendesk tickets and following through with them, when... such as Zendesk, Proficiency with office technology tools, including Microsoft Office (especially Outlook, Excel, and Word), Google...

Professional). Experience utilizing help desk ticketing systems (e.g., Zendesk, ServiceNow, Jira). Familiarity with remote...

: Previous experience utilizing ticketing system (Zendesk a plus) A+ Certification 1 plus years of POS help desk experience...

such as Jira Service Management, ServiceNow, Freshservice, or Zendesk. Strong understanding of Incident, Problem, Change, Request...

working with a fast-growth technology company, preferred Experience in the following tools: Zendesk and JIRA, preferred...

, and other technical resources as required. Support Zendesk reporting and ITSM performance monitoring. Apply ITIL-based service... documentation. Familiarity with Zendesk or comparable ITSM platforms. Knowledge of ITIL v4 service-management practices strongly...

working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools Experience managing outsourced...

, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja...

and technical support when required. Create, update, and maintain service tickets in Zendesk. Troubleshoot Microsoft 365..., mobile-device configuration, and application support. Experience using Zendesk or a comparable ticketing/ITSM platform...

platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta. Current on the latest AI tools, frameworks...

., Zendesk, Jira, Linear, Slack). Strong problem-solving mindset: you love dissecting ambiguous issues, tracing root causes...

). Proficiency in fleet systems, CRM tools, or dispatch software (e.g., Hub, Zendesk, FleetFocus, or equivalent). Highly organized...

achievement, overall trends and support improvement plan Review and optimize ticketing system (Zendesk and/or other) regularly...

tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows. Working knowledge of version control tools...

questions/issues to the best of their capability Creating Zendesk tickets and following through with them, when... such as Zendesk, Proficiency with office technology tools, including Microsoft Office (especially Outlook, Excel, and Word), Google...

Relationship Management tool experience required (Zendesk) JIRA, Confluence experience preferred Experience using Tableau...

/analytics tools). Experience with Zoho, Zendesk, Domo and UserPilot is a plus. Experience running or overseeing a support...

of Google Suite, Zendesk, and Shopify is a plus Previous experience in Quality Control Previous experience in fulfillment...

if needed Familiarity with help desk platforms such as Zendesk, Gorgias, or Freshdesk is a plus Benefits Medical, dental, and vision...

with Slack and Zendesk is preferred but not required. ***General Requirements*** Customer Support When working...