, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties...

within a CRM and multiple communication tools (Salesforce, ZenDesk, etc.) Prior experience in a quota-carrying role...

domains Preferred: Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta...

Desk Plus, Zendesk) At Internet Brands, we carefully consider a wide range of factors when determining compensation...

, inventory management, and return policies. Proficiency in customer service software (e.g., Zendesk, Salesforce, Intercom...

ticketing systems such as ServiceNow, Zendesk, or Jira Service Management Knowledge of multi-account or multi-tenant...

Administration Support day-to-day administration of enterprise SaaS platforms, including: Zoom Contact Center Zendesk Oracle... machines in on prem or cloud environments Experience with SaaS platforms such as Zoom, Zendesk, Oracle, or Jira Familiarity...

ability to explain technical concepts to non-technical users. Proficiency with ticketing systems (e.g., Zendesk, ServiceNow...

, Jira Service Desk, Zendesk, Workday, or Okta Familiarity with Linux and Windows environments and command line Current...

with enterprise ITSM or ticketing platforms (e.g., ServiceNow, Jira Service Management, Zendesk) including queue management, SLA...

(Zendesk Guide, Intercom, or similar) Strong project management skills; comfortable with Asana or similar tools Excellent...

, and access issues across our SaaS stack (Okta, Google Workspace, Slack, GitHub, Zendesk, 1Password, Zoom, and others) Build...

, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja...

management Preferred experience: Familiarity with WFM or support tools (Assembled, Zendesk, etc.) Proficiency in SQL...

and utilizing ticketing systems such as JIRA, Zendesk, or Service-Now and hosting workshops and training sessions for both technical...

to troubleshooting system crashes and performance issues, is a plus · Familiarity with platforms such as ServiceNow, Zendesk, Jira...

and repeatable processes within these LLMs is preferred Familiarity with Knowledge Base software, Zendesk preferred Excellent oral...

Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize Salesforce.com application...

to CI/CD pipelines and code review processes. Experience with ticketing systems (Zendesk, Jira, Freshdesk). Basic...

, SuccessFactors, SharePoint, ZenDesk (ticketing system), and MS Suite (Outlook, Excel) in daily tasks. Excellent planning...