with Microsoft Office applications (Outlook, Word, Excel, etc.), Warehouse management systems (WMS) and Zendesk are required.Ability...

, and archive applications and supporting documents. Respond to phone calls, voicemails, emails, chats, Zendesk tickets... skills and ability to learn multiple software systems, including Microsoft Office, SharePoint, Teams, Excel, Zendesk...

into enterprise IT, HR/EX, or service-operations categories, ideally with exposure to competitors like ServiceNow, Zendesk...

systems such as Zendesk. We power infinite possibilities. For more than 200 years, we've transformed knowledge...

. PROJECT MANAGEMENT Leverage Consumer Affairs management tools, including Zendesk, Monday.com, SAP, and Lead Tracker... programs and campaigns Microsoft Office applications, Zendesk (preferred), and/or Airtable Travel 10-20% Permanent...

to fix it, not just for one customer, but for the entire ecosystem. Data Literacy: Expert at using CRM (Salesforce/Zendesk...

: Salesforce, Jira, Zendesk Additional Information Work Conditions Travel: up to 5% (up to 10 days per year) Full, exempt...

within a ticketing or case-management system (e.g., Zendesk, Salesforce Service Cloud, Jira). Background in B2B manufacturing...

Qualifications Experience using help desk tools (Zendesk, Freshdesk, Salesforce, etc.). Previous remote work experience...

tools like GuideCX, Zendesk and HubSpot Proven ability to coordinate cross-functional resources Experience applying...

, ensuring timely responses to benefits inquiries from colleagues, managers, or HR via Zendesk, and auditing and updating Workday... closely with HRIS/HRIT to correct or modify Workday processes and data ZenDesk Macros: Identify and coordinate updates...

-configuring Zendesk, implementing and tuning AI servicing platforms, building automations, testing new technologies, and using... and Optimize Our Support Platform Serve as a hands-on expert in Zendesk, configuring and optimizing triggers, routing, business...

(preferred); intermediate to advanced Excel skills are a bonus. Experience with customer management tools like GuideCX, Zendesk...

, ensuring timely responses to benefits inquiries from colleagues, managers, or HR via Zendesk, and auditing and updating Workday... closely with HRIS/HRIT to correct or modify Workday processes and data ZenDesk Macros: Identify and coordinate updates...

Experience with Windows and macOS Familiarity with Microsoft 365 or Google Workspace Experience with Jira, Zendesk...

. Experience with support case management platforms such as Jira or Zendesk. Experience with APM tools such as Datadog. Perks...

., CredentialStream, Salesforce, Zendesk). Strong understanding of how credentialing, contracting, enrollment, and revenue cycle...

in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk. It aims to protect them...

, Socrata, MicroStrategy, Zendesk, and Bizagi. Provide architecture guidance for scalability, security compliance...

approximately 40 Zendesk tickets, answering up to 30 phone calls, and scheduling between 10 to 30 patient visits per shift... and third-party platforms to schedule nursing visits for patients Respond to and manage approximately 40 Zendesk tickets...