Zendesk Workflow & Service Optimization Consultant Location: Fully Remote Duration: Contract (TBD) Start Date: ASAP... Overview We are seeking an experienced Zendesk Consultant to lead a short-term engagement focused on reviewing current...

open through end of year, until filled. Vida Health is seeking a high-level Lead Zendesk Administrator to serve as the... of our platforms. The ideal candidate will possess deep architectural expertise in Zendesk and AWS, with a proven track record...

, Google Apps, Zendesk, JIRA, or HubSpot Familiarity with Customer Success platforms (e.g., Gainsight, Vitally, ChurnZero...

controls. · Experience integrating enterprise collaboration and workflow platforms including Slack, Jira, Zendesk, ServiceNow...

and reports to student records within EdPlan. Identifies and submits tickets to ZenDesk to resolve student EdPlan and file...

comparisons. Experience with Jira, Confluence, and Zendesk. Familiarity with SFTP troubleshooting (file transfers, connection...

Experience: Prior experience in a customer-facing or ticketing-based support role (experience with Zendesk or Jira...

CS platforms (Intercom, Zendesk, Salesforce, etc.) Ability to manage complex customer interactions. Strong written...

with ticketing and workflow tools such as Jira, Zendesk, ServiceNow, Confluence, or similar systems. · Experience... Integration · Jira, Zendesk, ServiceNow, Confluence · IAM (Okta, SSO, RBAC, ABAC) · CI/CD, DevOps, Observability...

Proficiency: Hands-on experience with Gorgias, Zendesk, Help Scout, Freshdesk, or a comparable customer support platform...

Experience: Prior experience in a customer-facing or ticketing-based support role (experience with Zendesk or Jira...

Endpoint Management Tools Experience with ticketing systems such as: ServiceNow Zendesk Wrike Fresh service...

center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...

center platforms such as Five9, Verint, Zendesk, Salesforce, or similar systems. Experience with voice, chat, text...

, resolutions, and ticket updates accurately within support systems (Zendesk, Jira, etc.). Communicate clearly with internal teams... such as Jira, Zendesk, and ServiceNow. Experience with Salesforce is a plus. Familiarity with SQL for querying...

, service now, servicenow, snow, jira, Zendesk, zen desk, freshservice, fresh service, remedy, Ivanti, servicedesk, imaging...

plans, sales training, and go-to-market activation Initial focus accounts include: Zendesk (ITSM) Integrity 360 (Cyber...

CS platforms (Intercom, Zendesk, Salesforce, etc.) Ability to manage complex customer interactions. Strong written...

Experience with Intercom, Salesforce, Zendesk, or other CRM systems. Ability to diagnose and recognize problem areas...

Experience: Prior experience in a customer-facing or ticketing-based support role (experience with Zendesk or Jira...