Security: Dependabot, Snyk, SAST/SCA scanners Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk...

integration and reporting support via Zendesk Perform special projects independently upon request or in support of independent...

and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process...

. Support Platform Proficiency: Experience using support or ticketing platforms such as Intercom or Zendesk. Basic coding...

. Manage integrations with third-party tools (ZenDesk, AI tooling, and others) and build automation rules and scripts...

Intelligence / Chatbot, Self-service) and customer service platforms (e.g. Zendesk, Salesforce Service Cloud, Google CES...

, and follow-up actions Familiarity with support ticket workflows and tools such as Jira, Zendesk, Freshdesk, or similar systems... Familiarity with support ticketing systems such as Jira, Airtable, Zendesk, or similar tools Strong problem-solving...

& Tracking: Maintain accurate, up-to-date referral records and status updates using Zendesk and other internal tracking tools... roles. You are familiar with Zendesk, CRM/ticketing systems, or EHR/telehealth platforms. You have experience in a mental...

Self-starter who thrives in a fast-moving, scrappy environment Experience with tools like Zendesk, Jira, or analytics...

domains Preferred: Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta...

Strong experience with CRM or ticketing systems (e.g., Zoho, Salesforce, Zendesk) Proven ability to manage escalations and drive issues...

, Jira Service Desk, Zendesk, Workday, or Okta Familiarity with Linux and Windows environments and command line Current...

domains Preferred: Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta...

incidents and service requests Administer and maintain the service desk ticketing system (e.g., ServiceNow, Jira, Zendesk...

of Google Suite, Zendesk, and Shopify is a plus Previous experience in Quality Control Previous experience in fulfillment...

" for the development team. Data-Driven: Proficiency in using tools like Adobe Analytics, Google Trends, or ZenDesk to drive...

domains Preferred: Familiarity with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta...

(Salesforce, Zendesk, internal tooling), ensuring both feed into a coherent intelligence layer. Own the data product roadmap...

platforms (e.g., Salesforce Experience Cloud, Service Cloud, Zendesk) Strong grasp of case management, knowledge base... Familiarity with support analytics and knowledge tools (e.g., Coveo, Salesforce Knowledge, Zendesk Guide) Familiarity...

, Zendesk, or Slack. Governance & Documentation: Establish standards for tool usage, create technical documentation...