Qualifications: • Experience working with a live chat platform (Zendesk) and ticketing system JSD (Jira Service Desk) and answering...

or content repository. Experience with tools such as Zendesk Guide, Salesforce Knowledge, Intercom, Confluence, Guru...

experience (preferred) Technologies We Use: Zendesk Google Workspace Banking and partner back offices Looker...

NICE TO HAVE Experience supporting B2B SaaS products Familiarity with Zendesk, Intercom, Jira, or similar tools...

is highly valued. Customer Support Platforms: Experience with Medallia, Zendesk, Calabrio, and Cisco is a plus. Voice...

— you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling...

required, including development of spreadsheets with formulas, functions, pivot tables, and look ups. Experience with Workday and Zendesk...

with Sales team to help improve customer relationships and outcomes. Improve ZenDesk ticket management and cross-functional... with ZenDesk/JDE systems and practices Compensation: RectorSeal has an effective process for assessing market data...

Operations, etc.) Ticketing system expertise (i.e.. Zendesk, ServiceNow) Adept at managing ticket queues, requester...

and calmly. Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. Proven ability...

technical support to end users via Zendesk, ensuring timely and accurate resolution of tickets Manage and prioritize a high... with Zendesk or similar ticketing systems Understanding of basic cybersecurity concepts (phishing, malware, endpoint protection...

and calmly. Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. Proven ability...

achievement, overall trends and support improvement plan Review and optimize ticketing system (Zendesk and/or other) regularly...

- you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling...

software Familiarity with Zendesk or similar customer service platforms Excellent project management skills with ability...

, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau. Cross-Functional Process and Workflow Design...

/ Salesforce Experience. Zendesk Experience. Service Now Experience. Received EPA 608. Trained in NFPA70E. This position...

solving. From solopreneurs to teams at companies like Adidas and Zendesk, people have built over 60 million projects...

. Digital-first approach with strong comfort and enthusiasm for modern technologies. Experience with Medallia, Zendesk...

tool eg ServiceNow Zendesk or Jira. Technical Troubleshooting: Diagnose and resolve issues involving Windows macOS...