Experience with Zendesk, Salesforce, Freshdesk, or similar CRM tools Previous remote customer support experience Experience... #CustomerService #CustomerSupport #CallCenter #RemoteSupport #CustomerExperience #CRM #Zendesk #Salesforce #Helpdesk #RemoteJobs...

. Experience using ticketing/helpdesk systems (e.g., Zendesk, ServiceNow, Jira). Strong troubleshooting and problem-solving skills...

(ServiceNow, Jira, Zendesk, etc.). Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). Strong customer...

), and common business applications Experience with help desk/ticketing systems (e.g., ServiceNow, Jira, Zendesk) Familiarity...

systems (e.g., Gorgias, Zendesk). Ability to manage multiple priorities, agency partners, and stakeholders in a fast-paced...

, Scheduling and Estimate questions, along with some basic product troubleshooting steps. Responsibilities Accept ZenDesk...

, LiveVox, Zendesk, and Oracle Fusion Service Cloud. The Contact Center Engineer is responsible for both frontline (Level 1... Update outbound IVR with new brand messaging Perform QA validation of all email, voicemail, and IVA/IVR changes Zendesk...

(Salesforce, Microsoft Dynamics, ServiceNow, HubSpot, Zendesk) and proficiency in CRM software. Data analytics and reporting...

experience delivering enterprise-grade software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom... (e.g., Zoom, Five9, ZenDesk, CallMiner) with internal systems. Ensure the design and stability of VOIP infrastructure...

support teams within enterprise software environments. Strong expertise with ticketing systems such as Zendesk, Freshdesk...

, ChurnZero, Zendesk, JIRA, etc.) Self-starter approach to work, with an eagerness to consistently meet and exceed objectives...

field. Responsibilities What You'll Do: General helpdesk support and knowledge base management. We use Zendesk...

systems (e.g., ServiceNow, Jira, Zendesk) * Exposure to networking concepts (TCP/IP, DNS, DHCP) Interest in cybersecurity...

deployments, and gaining exposure to various systems (Zendesk, Cisco Meraki, Cisco Firepower, Microsoft Azure, Ekahau). Interns...

dispatch in Traumasoft; Discharge Transport requests in naviHealth Radiology ticket management in Zendesk Connects...

of cases and interactions in the case management system (Zendesk). Support HR operations by maintaining accurate employee...

., ConnectWise, ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical...

platform strongly preferred Experience with LiveVox/NICE and non/voice technology integrations preferred (Zendesk or various...

, and renewal workflows. Maintain and enhance our CS tech stack (e.g., Salesforce, Planhat, Zendesk), ensuring tools are configured...

: - Has owned a support tech stack end-to-end - Zendesk, Salesforce Service Cloud, or similar - Actually builds things...