. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar...

, training materials, and knowledge resources. Optimize the use of escalation management platforms, including Zendesk... transportation providers, member eligibility, claims, benefits, or service delivery. Experience with Zendesk or similar escalation...

with a CRM platform (e.g., Zendesk, Salesforce, Richpanel, or similar). Familiarity with Shopify or e-commerce platforms. Quick...

, DHCP) Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.) Strong troubleshooting and problem-solving...

, DHCP) Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.) Strong troubleshooting and problem-solving...

for performance analysis and management review using tools such as Confluence, Jira, and Zendesk. Collaboration & Program... and Jira for documentation and project management. Experience with Zendesk ticketing systems for incident management...

of ZenDesk, Ticketmaster Archtics (or similar ticketing system) : What We Offer Compensation: This is a non-exempt position...

recovery, and security technologies. Familiarity with Jira, Zendesk, Salesforce, Confluence, and related delivery management...

and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...

difficult or sensitive client conversations Bonus Points if: You have experience with Zendesk or a similar customer support...

Zendesk, our internal knowledge base, and our admin tools fluently - and help us spot where the tooling needs to improve...

, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja...

Workspace, Microsoft365, GitHub, 1Password, ZenDesk, Mailgun, Higher Logic, Notion. No-code database set-up and support...

with the Director of Customer Education, Support leadership, AI Enablement, Kantata and Zendesk platform owners to design..., course structures, and content taxonomies within the platform Integrate Skilljar with Zendesk and other support tooling...

, Atlassian (Jira and Confluence), Zendesk, and Microsoft 365. Define the integration architecture between business systems.... Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk, Microsoft 365, Slack, and AI productivity...

requests through our Zendesk ticketing system. This individual will monitor incoming service tickets, respond promptly...

, and communication platforms such as Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, or similar systems Preferred Background...

behavior to determine root cause Ticket & Queue Management Manage Zendesk tickets, calls, and chats... for technology and their work Working knowledge of Zendesk De-escalation techniques Strong empathy for the customer and the...

and project management platforms (e.g., Smartsheet, Zendesk, Microsoft Office Suite, Microsoft Entra). Experience with multi...

across internal teams Manage customer engagement across Slack Connect, email, and Zendesk, ensuring every thread has an owner... with tools such as Zendesk, Slack Connect, and modern ticketing/workflow systems is highly desirable Experience...