systems (e.G., ServiceNow, FreshDesk, Zendesk). Knowledge of cybersecurity best practices and data privacy practices...

, Datadog, ZenDesk, SendGrid, Readme. What would be nice for you to have: Experience with a high volume, high throughput...

: Familiarity with enterprise platforms (e.g. ServiceNow, Jira Service Desk, Zendesk, Workday, Okta...

for SaaS applications including Google Workspace, Okta, Slack, Zoom, O365, Zendesk, Asana, Adobe, 8x8, and others. Own... to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk automations) and process...

: Bachelor's Degree Required 1-3+ years of related work experience Experience working with Zendesk or similar customer service...

: CX/Support stack (Zendesk/Salesforce), analytics, contact center/telephony, and regulated data environments...

(Marketing platform) and/or Zendesk experience Experience with revenue management or Support/Customer Success organizations...

to multitask and manage time effectively in a fast-paced environment Experience using CRM platforms (e.g., Salesforce, Zendesk...

, Jira Service Desk, Zendesk, Workday, Okta, etc.) is a plus You have familiarity with Linux and Windows environments...

troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...

with service management tools like Zendesk and ServiceNow. Familiarity with disaster recovery planning and business continuity...

troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...

% of the time Preferred Qualifications: Familiarity with enterprise platforms (e.g. ServiceNow, Jira Service Desk, Zendesk...

of municipal/government court systems and public sector compliance requirements Familiarity with ticketing systems (e.g. Zendesk...

customer experiences? Day-to-Day Project Tasks: Support customers via chat, email, and phone through Gorgias, Zendesk...—ideally on the first contact! What We’re Looking For: Previous CRM experience required (Gorgias or Zendesk a big...

of corrective and preventive work assignments received through an automated work order system (currently SchoolDude, soon ZenDesk...

, and clients. Experienced in using Zendesk or other similar ticketing systems. Non-negotiable Skills & Requirements: Education...

& service ticket tools (Sales Force, Zendesk, etc) 3 years of direct supervisory or management experience Bachelors degree...

technical assistance to users where needed Experience working with Zendesk, JIRA, Google applications, Office...

received through an automated work order system (currently SchoolDude, soon ZenDesk) assist onsite Facilities Managers...