, cross-functional escalation, and meticulous documentation. You will work across Salesforce, Jira, Zendesk, Confluence..., escalating stalled items, and communicating ETAs back to the VP/AM. Triage and route inbound client requests from Zendesk...

Primary Skills: Excel Data Mastery, Salesforce Administration, Zendesk Support Pro, Analytical Problem Solver, Process... and technical issues using Zendesk. Must-Have Skills: Advanced Microsoft Excel and Salesforce proficiency. Experience...

and expectations. Above average computer skills (Microsoft Office Suite, Azure, Zendesk), prior experience with SaaS software...

(Jira, Salesforce, Zendesk, Azure DevOps, Slack, and more), design workspace structures aligned to the customer's product... Productboard, Slack, Salesforce, Google Suite, Zendesk, Claude, Zoom, Gong, Jira, Github, Loom. About you 4+ years in a Sales...

systems, CRM (Salesforce), marketing automation (Marketo), support platforms (Zendesk), integration and orchestration tools...

of our end-to-end fraud prevention platform, and provide timely and fast-paced responses to clients via our Zendesk ticket system... Use Zendesk and Jira systems to document the issue symptoms, steps to reproduce, basic triage findings, Engineering...

and support tools such as Freshservice, JIRA, or Zendesk. Working knowledge of SaaS platforms, user access models...

Experience with Zendesk Support and/or HubSpot Service Competency with Adobe Illustrator Quiet and dedicated space to work...

, and/or ZenDesk will be given preference Working knowledge of and ability to successfully execute processes required to adhere...

with our core tools (G-Suite, Zendesk/Zendesk Knowledge, Forethought, Leafworks, Maestro, Swifteq, Atlassian/Jira/Confleunce...

Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

relationships for Front and Zendesk. AI Integration: Define and develop support capabilities that align with business growth..., preferably supporting enterprise applications like Front or Zendesk. Communication: Excellent interpersonal and communication...

as requested. Assist with customer response efforts on Zendesk to JSCo staff as requested by the Yardi Systems Manager...

, and structured for high-performance reporting. Cross-Org Integration: Ingest data from disparate sources (Dynamics, Zendesk...

is a plus, but not required, we will train. Useful exposure includes Salesforce, Zendesk or Intercom, Slack, Jira, and any modern CMS. Curious about AI tooling...

platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...

platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...

for end users. Experience using service management and support tools such as Freshservice, JIRA, or Zendesk. Working...

platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...

Zendesk activity tied to assigned accounts to identify themes, friction points, and early risk signals. Document...