, ChurnZero, Zendesk, JIRA, etc.) Self-starter approach to work, with an eagerness to consistently meet and exceed objectives...

. Responsibilities Support global customers across multiple channels, including Zendesk, social media, and other communication... languages are a plus Strong experience with Zendesk, social media platforms, and other customer communication tools Solid...

field. Responsibilities What You'll Do: General helpdesk support and knowledge base management. We use Zendesk...

or LiveVox platform strongly preferred Experience with LiveVox/NICE and non/voice technology integrations preferred (Zendesk...

: - Has owned a support tech stack end-to-end - Zendesk, Salesforce Service Cloud, or similar - Actually builds things...

experience delivering enterprise-grade software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom... (e.g., Zoom, Five9, ZenDesk, CallMiner) with internal systems. Ensure the design and stability of VOIP infrastructure...

, Meraki, Aruba Central, Zendesk ticketing system, etc., including configuration, monitoring, and troubleshooting. Implement...

from customers received via email or phone using Zendesk with exceptional attention to detail. Achieve and maintain key metrics... Support experience Experience with CRM systems. Former use of a ticketing system such as Zendesk, Intercom, Freshdesk...

systems that power our support organization. This role is ideal for someone with deep Zendesk administration expertise who... or remotely in the United States. What you'll do at Figma: Own and optimize the Product Support Zendesk environment, including...

. Experience in IT/help desk management systems such as Remedy, ZenDesk, and/or Web Help Desk to track, manage, and report...

across CX tools like Zendesk, Salesforce, Rocketlane, Gong and Gainsight Gather requirements from CX Operations leaders... across Zendesk, Salesforce, and Gainsight Build tools and automations for ticket routing, case summarization, sentiment analysis...

Intelligence / Chatbot, Self-service) and customer service platforms (e.g. Zendesk, Salesforce Service Cloud, Google CES...

Security: Dependabot, Snyk, SAST/SCA scanners Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk...

to troubleshooting system crashes and performance issues, is a plus · Familiarity with platforms such as ServiceNow, Zendesk, Jira...

(Salesforce, Zendesk, internal tooling), ensuring both feed into a coherent intelligence layer. Own the data product roadmap...

with enterprise ITSM or ticketing platforms (e.g., ServiceNow, Jira Service Management, Zendesk) including queue management, SLA...

platforms (e.g., Salesforce Experience Cloud, Service Cloud, Zendesk) Strong grasp of case management, knowledge base... Familiarity with support analytics and knowledge tools (e.g., Coveo, Salesforce Knowledge, Zendesk Guide) Familiarity...

" for the development team. Data-Driven: Proficiency in using tools like Adobe Analytics, Google Trends, or ZenDesk to drive...

Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize Salesforce.com application...

Desk Plus, Zendesk) At Internet Brands, we carefully consider a wide range of factors when determining compensation...