operational workflows within CRM platforms such as Zendesk, including intake forms, data fields, automation, routing... with Tableau or Power BI is preferred. Experience with Zendesk is highly preferred. Excellent written and verbal communication...

and reporting specifications. Own the QA intake and triage process for defects surfaced through ZenDesk or other support channels...

and a methodical approach to troubleshooting. Proficiency with CRM software (e.g., Salesforce, Zendesk) and other customer support...

(e.g., Jira, BMC Helix, Zendesk). Experience with BYOD infrastructure support Bi-Lingual – French and English speaking...

Xvantage, CRM, IDA, Zendesk, and other platform capabilities across the organization. Develop and execute adoption...

) Technology Proficiency: Experience with CRM platforms and cloud-based tools (e.g., Zendesk, Amazon Connect). (Intermediate...

models into destination SaaS applications (e.g., Salesforce, Zendesk), managing API rate limits, webhook handling, data sync...

working with industry tools such as Salesforce Technologies we use: AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk...

and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk tickets Engage in first phase of problem...

and manage ITSM processes (incident, problem, change, request) using tools like Zendesk Apply ITIL v4 best practices..., VLANs, VPN, Wi-Fi troubleshooting ITSM Platforms: Zendesk, ServiceNow, Jira, or similar Web & Application Development...

and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk tickets Engage in first phase of problem...

or technical support role; strong support system experience(i.e. Zendesk, CRM and BI) What you can expect from us: Inspiring...

mobile devices through MDM to keep team members connected, secure, and productive. Respond to Zendesk support requests..., Zendesk, Service Now, and Imaging Computers. Networking fundamentals and protocols and structured cabling. Information...

Experience with Zendesk a plus Commitment to service excellence Ability to articulate complex and technical concepts...

mobile devices through MDM to keep team members connected, secure, and productive. Respond to Zendesk support requests..., Zendesk, Service Now, and Imaging Computers. Networking fundamentals and protocols and structured cabling. Information...

such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using documentation tools and platforms...

Service Management, Zendesk, Freshservice, or similar platforms. - Understanding of endpoint security tools, device...

mobile devices through MDM to keep team members connected, secure, and productive. Respond to Zendesk support requests..., Zendesk, Service Now, and Imaging Computers. Networking fundamentals and protocols and structured cabling. Information...

, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets At least 2 years of chargeback card dispute experience... Experience with Salesforce and Zendesk (CRM/case management systems used by the team) Strong data analysis and investigative...

: Basic familiarity with ticketing systems (e.g., ServiceNow, Zendesk). Introductory knowledge of Active Directory or user...