management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 5 Years · ITIL v4 Foundation...

Suite, Confluence, Zendesk, Amazon Connect, Salesforce) with both speed and accuracy. Effective team player, able to help...

systems (e.g., Salesforce, Zendesk) General system administration tasks Work Environment: Office setting with a moderate...

, with a strong focus on the Zendesk platform and the broader support technology ecosystem. Reporting to the Vice President of Business..., expansion, and customer experience outcomes. Take operational ownership of the global Zendesk environment, ensuring high...

Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

in the ticketing system (e.g., ServiceNow, Jira, Zendesk) Assist with onboarding and offboarding tasks, including setup...

with excellence and care. This is a hands-on operator role. You will design and optimize our support systems (Zendesk), establish... service technologies (e.g., Zendesk) to streamline workflows and maintain top-tier service metrics. Scalability and Growth...

such as ServiceNow, Jira, and Zendesk About Us: Formed through the strategic union of Sev1Tech and ERT, Entarian is a premier...

(AWS/Citrix), Microsoft 365, and ticketing systems like Zendesk or Jira. Compliance & Security: Assist with endpoint...

of empathy and the ability to remain calm and professional under pressure. Technical Savvy: Proficiency in Zendesk (or similar...

, or a similar role Familiarity with ticketing systems such as ServiceNow, Zendesk, Jira, or similar Strong written and verbal...

Platform Architecture & Configuration Own the technical design and configuration of Salesforce, HubSpot, Vitally, and Zendesk...

and training in software, hardware & technology applications: Zendesk, G Suite, Office365, Active Directory, Windows 7, Windows 10...

, Zendesk, APIs, JavaScript, AWS, and related platforms to craft optimal customer solutions. Oversee the creation of enterprise...

within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience. Choose the right tool for the... with Zendesk development is a significant plus. Technical Mastery: A strong command of the full software development lifecycle...

workflows (e.g., Zendesk) Basic understanding of SEO, analytics, or performance optimization Why This Role Matters...

with computers and experience using CRM software. Experience with Ring Central, Zendesk or ServiceNow, a plus. Basic understanding...

are a plus). Preferred Qualifications: Experience with LiveChat, Zendesk, Intercom, or similar digital support platforms. Familiarity...

. Microsoft Dynamics 365, Zendesk) Exposure to software implementation support, financial data conversion, or customer...

Maintain accurate interaction records in the company's helpdesk platform such as Zendesk, Salesforce Service Cloud, Intercom...