(ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar). Basic knowledge of Windows operating systems, printers...

(preferred); intermediate to advanced Excel skills are a bonus. Experience with tools such as JIRA, SharePoint, Zendesk, HubSpot...

systems like Salesforce or Zendesk. About you Problem Solving: - Recognizes and reports issues to line manager... to Supervisor in a timely manner - Ensures proper categorization and data collection when closing Zendesk tickets and selecting...

improvements and improve team efficiency. Support Zendesk/help center updates, including macros, templates, and customer-facing..., and support workflows. Experience with Zendesk or similar customer support platforms preferred. Excellent communication...

. Proficiency with ticketing systems (e.g., Zendesk, Salesforce Service Cloud) and CRM software. Experience with healthcare IT...

, collaboration, and security suites, ERP (NetSuite), CRM (Salesforce, Blackbaud), HRIS, work management (ServiceNow, Zendesk...

systems such as Zendesk, Jira, or ServiceNow Excellent written and verbal communication skills Ability to explain technical...

Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) Preferred Qualifications...

, Zendesk, e-signature tools, or billing and ERP integrations. Performance tuning, governor-limit analysis, bulk data...

. Technologically competent with Slack, CLM tools, Notion, Google Drive, AI tools, Zendesk, or equivalent tools. In-house legal...

support requests through platforms like Zendesk or Salesforce Cases. Salesforce, Salesforce Marketing Cloud (SMC...

advantageous. Familiarity with CRM software (e.g., Zendesk, Salesforce) is desirable. Benefits A competitive hourly wage...

-on experience building workflows, automations, or integrations in a ticketing platform (Zendesk preferred), or a clear aptitude...

, using Salesforce automation and reporting tools, and resolving support requests through platforms like Zendesk or Salesforce...

phone and email. Provide end-user application support via Zendesk platform. Partner with Operations to ensure training...

, and project-related tickets using Zendesk, ensuring timely resolution and adherence to established service level agreements (SLAs... with Zendesk (or a comparable ticketing/service desk platform), including ticket management, queue monitoring, and reporting...

and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk). ·Excellent problem-solving skills and the ability...

adopt new workflows or systems (change management) Experience with Intercom, Zendesk, or similar support platforms...

phone and email. Provide end-user application support via Zendesk platform. Partner with Operations to ensure training...