At least 1 year of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) Preferred Qualifications...

support requests through platforms like Zendesk or Salesforce Cases. Salesforce, Salesforce Marketing Cloud (SMC...

, Zendesk, e-signature tools, or billing and ERP integrations. Performance tuning, governor-limit analysis, bulk data...

advantageous. Familiarity with CRM software (e.g., Zendesk, Salesforce) is desirable. Benefits A competitive hourly wage...

-on experience building workflows, automations, or integrations in a ticketing platform (Zendesk preferred), or a clear aptitude...

, using Salesforce automation and reporting tools, and resolving support requests through platforms like Zendesk or Salesforce...

phone and email. Provide end-user application support via Zendesk platform. Partner with Operations to ensure training...

adopt new workflows or systems (change management) Experience with Intercom, Zendesk, or similar support platforms...

experience at a payments, fintech, or developer-tools company Experience with support ticketing platforms (Pylon, Zendesk...

, and project-related tickets using Zendesk, ensuring timely resolution and adherence to established service level agreements (SLAs... with Zendesk (or a comparable ticketing/service desk platform), including ticket management, queue monitoring, and reporting...

preferred, using case/work order management tools (e.g., Salesforce, JIRA, ZenDesk, ServiceNow, etc.) Understanding of charging...

phone and email. Provide end-user application support via Zendesk platform. Partner with Operations to ensure training...

goals. What You'll Accomplish Communicate with customers via Zendesk, JIRA, or scheduled calls to best understand...

and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk). ·Excellent problem-solving skills and the ability...

fulfillment/management, or inventory distribution preferred Zendesk ticketing system and Microsoft AX experience preferred...

disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record, ensuring cases remain actionable... platforms. Hands-on experience with ticketing and escalation workflows using tools such as Zendesk, Jira, Salesforce...

fulfillment/management, or inventory distribution preferred Zendesk ticketing system and Microsoft AX experience preferred...

and coordinate a Zendesk-based support team, ensuring quality, priorities and efficient resolution flows. Maintain clear, reliable...

Mixpanel 1Password Zendesk HubSpot Rippling AI-assisted tooling that comes up frequently in product, engineering...

disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record, ensuring cases remain actionable... platforms. Hands-on experience with ticketing and escalation workflows using tools such as Zendesk, Jira, Salesforce...