end-to-end — Zendesk, Salesforce Service Cloud, or similar - Actually builds things — automations, workflows...

Responsibilities Lead and coordinate development efforts across multiple concurrent integration projects (Shopify, Zendesk... integrations (Amazon, eBay, Best Buy via SellerCloud or similar) Customer service platform integration (Zendesk) Shipping...

with CRM tools (e.g., Salesforce, Zendesk) preferred. Experience with: Anti-virus software Microsoft Active Directory (AD...

: Bachelor's Degree Required 1-3+ years of related work experience Experience working with Zendesk or similar customer service...

: CX/Support stack (Zendesk/Salesforce), analytics, contact center/telephony, and regulated data environments...

to multitask and manage time effectively in a fast-paced environment Experience using CRM platforms (e.g., Salesforce, Zendesk...

with service management tools like Zendesk and ServiceNow. Familiarity with disaster recovery planning and business continuity...

customer experiences? Day-to-Day Project Tasks: Support customers via chat, email, and phone through Gorgias, Zendesk...—ideally on the first contact! What We’re Looking For: Previous CRM experience required (Gorgias or Zendesk a big...

such as Salesforce and Zendesk Collaborate cross-functionally with Engineering, Product, and Sales to resolve issues efficiently Route... challenging customer interactions Experience with support platforms such as Zendesk Familiarity with CRM systems (Salesforce...

words per minute Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite...

customer records during and after each customer contact in the Zendesk and JIRA systems Understand and determine the cause...

competing priorities and tasks Familiarity with JIRA, Zendesk, and TestRail Willing to learn and share your knowledge...

. Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.)....

: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...

with functional owners to support reliable operation and secure administration of business-critical platforms (e.g., NetSuite, Zendesk...

ZenDesk, ensuring they are set up for success so they can deliver quality care to our members Identify provider needs... and systems, including: Using ticketing/CRM or operations tools (e.g., Zendesk, Salesforce, Jira, or similar), and Learning...

: Be signed into Zendesk, and consistently working in the ticket and phone queues assigned by your team lead. Use your resources... in the Zendesk Guide knowledgebase to locate the answers to patient questions, and for process steps to complete work. When...

a department effectively. Strong experience with Zendesk, consumer goods, and e-commerce is essential, along with proficiency... with Amazon Seller Central At least two years of experience using Zendesk or similar CRM software Background in a product...

standards, and operational processes as an early team member Practice Model Platforms: Athena (EMR), Zoom, Zendesk, Slack...

, Zendesk). – Excellent verbal and written communication skills. – Excellent working knowledge of tech applications... Customer Success Specialist, Technical Support, MS Office, Ticketing Systems, Jira, Zendesk, Customer Support, Solution Center...