and structure: Zendesk data Product usage NPS / VoC Leverage automation and AI tools to improve customer insight generation...

: Leverage existing tools (e.g., Zendesk) and build reporting frameworks and dashboards that surface trends, prioritize... Outlook, Word, Excel and the following below: Advanced knowledge of Zendesk Support, Guide, and Explore for ticket management...

in a dynamic startup environment ● 2+ years experience working with Zendesk ● Must be able to work at least Saturday or Sunday...

or similar ITSM platforms (ServiceNow, Zendesk, etc.) is a strong plus Solid knowledge of ITIL principles, agile/Scrum...

CX platforms such as HubSpot, AirCall, Zendesk, or similar. Strong working knowledge of CX KPIs, metrics...

. Use common delivery tooling (e.g., Jira preferred; Zendesk, Trello, Planner, Monday.com) to track work, manage...

. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical facility, including UPS...

needed to effectively leverage our core systems, including Atria’s own custom built tools as well as Monday.com, ZenDesk, Slack, and Gmail...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...

required Prioritize, manage, and close tickets within defined service levels using platforms such as Salesforce and Zendesk Collaborate... interactions Experience with support platforms such as Zendesk Familiarity with CRM systems (Salesforce preferred) and ticketing...

skills, patience, compassion, enthusiasm, and diligence. Experience with ticketing software (Zendesk is a plus). Bonus...

with cloud platforms such as AWS, Azure, or Google Cloud. Experience with IT ticketing systems (Jira, Zendesk, ServiceNow...

& technical support for a software company is preferred) Prior experience using a CRM, such as Salesforce or Zendesk...

Informatics for clinically-driven questions, and management of the vendor escalation process with Ethizo via ZenDesk. The role... and manage parallel ZenDesk tickets with Ethizo, following up at minimum every 2 business days. Close the communication loop...

in a fast paced environment. Experience with support tools (for example: Zendesk, Intercom, Slack, Zoom). Nice...

AI tools passively Strong prompt engineering instincts and comfort working iteratively with LLM-based tools Hands-on Zendesk...

from Zendesk Support and Zendesk Sell to FreshDesk and FreshSales. Map existing workflows and ensure all data, templates... services environment Proven experience managing or coordinating software migrations (specifically Zendesk or Freshworks...

; Experience using content management systems (Zendesk, Ontraport, M2M; Experience or strong interest in SEO and Generative...