Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize Salesforce.com application...

, or a similar role Comfortable in Zendesk (or a peer ticketing system) and confident triaging a queue without hand-holding...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

, Archibus or other IWMS platforms Proficiency with IT service platforms (e.g., ServiceNow, JIRA, Zendesk) Certifications...

, JIRA, Zendesk) Certifications such as ITIL, PMP, or life safety security industry certifications Experience with business...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

, Archibus or other IWMS platforms Proficiency with IT service platforms (e.g., ServiceNow, JIRA, Zendesk) Certifications...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

. Experience with ZenDesk or another ticketing system is preferred. Requires in-person work Monday through Friday, based out...

tracking system (Zendesk). What You’ll Accomplish: Provide first-line support for incoming support tickets. Respond... Workspace 1-2 years of experience in technical support Zendesk or similar ticket tracking tool preferred SAAS product support...

training records. Timely facilitation and response to training related communications (i.e. Zendesk ticket system... Association, ADP, Zendesk, and Relias Learning System. Experience using Microsoft Office 365 applications including...

and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

monitoring tools, SNMP tools, DNS, Zendesk, Slack, Jira, and BGP/OSPF routing protocols. Location & Working Pattern: Remote...

, and resolutions within the Zendesk ticketing system, escalating issues appropriately and maintaining a high-volume queue..., DNS, and DHCP. Experience with a ticketing system (Zendesk preferred) and strong documentation habits to support a high...