efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...

call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor...

efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...

: Zendesk, ClickUp (ticketing, workflows, reporting) Asana (project tracking, bug intake) APIs & integrations (webhooks, data...

in our fraud detection program and propose process improvements. Coordinate with Customer Service (via Zendesk) on account holds...'s degree required. Preferred Hands-on experience with Sift, Socure, Cognito, Plaid, Astra, Zendesk, or comparable fraud...

Experience supporting BYOD environments and mobile device management Hands-on experience with a ticketing system (ZenDesk...

with vector databases or retrieval systems Integrated with Salesforce, Slack, Zendesk, Notion, or Jira Startup / high-growth...

platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems...

, and customer support tools, including ticketing systems such as ServiceNow, Zendesk, or Jira Service Management Knowledge...

, compliance, and device security through Microsoft Intune Utilize Zendesk ticketing platform to document incidents, service... Experience utilizing Zendesk or similar ITSM/ticketing platforms Understanding of Active Directory, group policy, account...

or customer success roles Familiarity with tools like Zendesk, Freshdesk, or similar platforms Bilingual abilities...

English communication (verbal + written) Experience with: Customer support platforms (e.g., Zendesk, Freshdesk...

Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

day/weekly performance, and presenting findings to the leadership team as needed. Oversee multiple Zendesk queues...), and Service Level Agreements (SLAs) Experience managing case or issue resolution queues (e.g., Zendesk, Salesforce, Jira...

service tool data (e.g., Zendesk) Hands-on experience running A/B tests and experiment design Benefits of working...

), support platforms (Zendesk), integration and orchestration tools (Workato), AI platforms (Relevance AI), and enterprise search...

, Salesforce, Zendesk) and diagnostic utilities. Excellent communication, leadership, and cross-functional collaboration skills...

, and resolutions within the Zendesk ticketing system, escalating issues appropriately and maintaining a high-volume queue..., DNS, and DHCP. Experience with a ticketing system (Zendesk preferred) and strong documentation habits to support a high...

and corrective actions. Experience with modern support platforms, tools, and customer portals (e.g., Zendesk, ServiceNow, Salesforce...

such as Autotask PSA or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs...