, such as ServiceNow, Zendesk, or Remedy. Familiarity of PC Networking (wired and wireless) as well as the use of VPN Software. IT...

or helpdesk tools such as Salesforce or Zendesk is a plus Self-motivated and able to work independently in a remote setting...

Knowledge Management systems is preferred. Relevant vendors include Salesforce, Microsoft, ServiceNow, Oracle, Zendesk, SAP...

, upload, file, and archive applications and supporting documents. Respond to phone calls, voicemails, emails, chats, Zendesk... skills and ability to learn multiple software systems, including Microsoft Office, SharePoint, Teams, Excel, Zendesk...

best practices Experience with ticketing platforms such as ServiceNow, Jira Service Management, or Zendesk Exposure to SQL querying...

satisfaction. Digital Experience: You're comfortable with digital tools, such as Zendesk and Shopify and the fast-paced world...

, or communications. ● Experience with tools such as Airtable, Zendesk, CRM platforms, or similar operational systems. ● Demonstrated...

chat support or written communication. - Experience with CRM or CS software (Salesforce, Zendesk, Avaya, Intercom...

Cloud Functions, Cloud Scheduler, or Workflows for automation Experience administering Zendesk — configuring ticket views..., SLA policies, macros, triggers, automations, and reporting; familiarity with Zendesk API or webhook integrations...

support, ideally including live phone support. Are tech-savvy: Zendesk (or a similar CRM/phone support platform) experience...

platforms (Zendesk, Salesforce Service Cloud, etc.) Proven ability to influence product roadmap based on customer feedback...

reports. Collect and analyze data from multiple sources, including Zendesk and internal operational registers. Review... insurance regulations, and surcharge management processes. Experience with Zendesk, reporting tools, and data management...

using at least one of the following: HubSpot Shopify Salesforce Zendesk Shipping software CRM or ERP systems...

using at least one of the following: HubSpot Shopify Salesforce Zendesk Shipping software CRM or ERP systems...

seamless REST API integrations connecting TechSee with major enterprise CRM ecosystems (Salesforce, ServiceNow, Zendesk...

, confidentiality, and professional judgment. Experience with CCaaS and agent desktop ecosystems, such as Salesforce, Zendesk...

-on, adaptive, and client-focused attitude. Proficiency in GSuite (Docs, Sheets, Calendar, Slides), Slack, Zendesk...

, specifically managing Sprinklr Service Cloud (SCaaS) or similar enterprise CX platforms (e.g., Salesforce Service Cloud, Zendesk...

, or Zendesk) PREFERRED QUALIFICATIONS & CERTIFICATIONS Workday HCM Core certification (Workday Pro) strongly preferred...

and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Networking Expertise: In-depth understanding of networking...