to identify root causes Guide users step-by-step through solutions Use help desk and remote support tools (e.g. Zendesk... with JSON / XML Basic HTML/CSS (e.g. embedding into web interfaces) Experience with help desk platforms (e.g. Zendesk...
or New York City. RESPONSIBILITIES Serve as a primary point of contact for customer inquiries via Zendesk (& Zoom calls... software support. Zendesk, Jira, Salesforce, API debugging tools, Browser Dev Tools. Experience supporting enterprise-level...
Gong ⚡ $35 - 50 per hour ⚡ Fri, 26 Jun 2026 00:55:58 GMT
: AI-Driven Root Cause Analysis: Leverage Zendesk analytics and other AI-driven platforms to track and report on key metrics... safety. Preferred Qualifications: Proficiency with CRM software, particularly Zendesk Experience using AI tools...
Owlet Baby Care ⚡ $35 - 45 per hour ⚡ Wed, 24 Jun 2026 22:32:23 GMT
Senior Technical Support Engineer
to identify root causes Guide users step-by-step through solutions Use help desk and remote support tools (e.g. Zendesk... with JSON / XML Basic HTML/CSS (e.g. embedding into web interfaces) Experience with help desk platforms (e.g. Zendesk...
NICE Systems ⚡ ⚡ Fri, 26 Jun 2026 23:15:11 GMT