in entertainment, attractions, live events, hospitality, or experiential environments is a plus Experience using Freshdesk, Zendesk...

What you have High School Degree or Bachelor's Degree Experience working with Zendesk 2+ years of supporting customers through...

program and process changes. Technical Knowledge: Familiarity with Zendesk, Phil Dashboard, Phil organization structure...

) Experience working in modern work/task management tools (ex. Azure DevOps, JIRA, Zendesk) Strong attention to detail...

ticketing systems such as ServiceNow, Freshdesk, Zendesk, or similar platforms. Strong knowledge of Microsoft 365...

tech stacks (Salesforce, Zendesk, Gainsight, etc.), and scaling international teams. Change Management: Exceptional...

: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...

problem solving and troubleshooting techniques. Knowledge of Zendesk or a similar CRM system is a plus. Proficient...

. Your primary responsibilities will include coding and processing invoices received through Zendesk and our AP inbox, ensuring...

, procurement, expense systems, or admin coordination Familiarity with tools such as ServiceNow, Jira, Zendesk, Freshdesk, Okta...

, Microsoft 365, Google Workspace, Jira, ServiceNow, Zendesk, Freshservice, or similar IT systems Comfort reading and preparing...

with members/prospective members by telephone and ZenDesk to provide information about membership, benefits, and programs; answer...

, knowledge base authoring, CSAT analysis, or QA processes Familiarity with support platforms such as Zendesk, Intercom...

and email to resolve outstanding items. System Management: Utilize Zendesk and internal platforms to track high-volume transaction.... You have experience using Zendesk or similar ticketing systems. You have an interest in using AI tools and automation to improve...

like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Networking Expertise: In-depth understanding...

SOPs and process documentation. Platform Coordination: Manage tickets and administrative tasks within Zendesk or similar... such as Aetna and UHC. Customer Excellence: 1+ years of experience with Zendesk or a similar CX platform. Data Skills: 2+ years...

policies and escalation protocols Accurately document interactions in Zendesk (or similar CRM) Work in a fast-paced, high..., professional, and able to work independently CRM experience (Zendesk is a plus) Requirements Must be available for overnights...

such as Zendesk, Jira or ServiceNow Exposure to endpoint management tools (Intune, JAMF, Meraki MDM, etc.) Familiarity with RMM...

company Exposure to product configuration or technical onboarding Comfortable using tools like Hubspot, Jira, or Zendesk...

escalations Zendesk and Salesforce familiarity considered a plus Experience with AI tools such as Claude, Freddy AI, or similar...