, Blackbaud, Zendesk, JAMF, and/or Microsoft Intune preferred Prior experience supporting IT operations, including hardware...

Lens, Genesys, or Zendesk). Strong knowledge of healthcare regulatory requirements (e.g., HIPAA, CMS) and quality...

platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems...

, Zendesk or equivalent Hands-on experience using automation and AI tools, such as Claude or ChatGPT, to make the team faster...

Typing speed of at least 35 WPM. Superior web navigation and computer skills. Experience in using G- Suite, Zendesk...

for approved business expenses A day in the life Review support tickets in Zendesk, plan site visits in Service-Pro, and align... and communications via internal service systems, including Zendesk and Service-Pro. Collaborate with automation/electrical engineers...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

, with a primary focus on Zendesk administration and technical operations. The ideal candidate is naturally curious, detail-oriented..., test, and troubleshoot Zendesk workflows, rules, views, fields, and Help Center functionality Support AI-powered agents...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

. Proficient with Google Work Suite or related software. Familiarity with Slack and Zendesk is preferred...

, ServiceNow, Jira, Zendesk, or similar platforms. Strong understanding of incident management, support processes, ticket triage...