with enterprise platforms such as ServiceNow, Jira Service Desk, Zendesk, Workday, or Okta Familiarity with Linux and Windows...

, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls, and charge entry...

in Zendesk, and raise tickets in the E-Strategy AMS ticket system: intake, clarification, business-impact assessment... support experience with SLA discipline (Zendesk, ServiceNow, or equivalent) Strong troubleshooting instinct and clear written...

and business functions. Experience working with CRM platforms, preferably Zendesk. Base Salary Range: For this role, new hires...

and technical work in the ticketing system (Zendesk) so that effort is visible and accurately reported. Knowledge, Skills... and UCaaS platforms (such as Zoom Phone) and carrier port-over processes. Experience with Zendesk or a comparable ITSM platform...

, Zendesk, or similar systems. Strong troubleshooting skills and the ability to independently diagnose and resolve hardware...

Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we're just...

(Jira Service Management, ServiceNow, Zendesk, or similar) Strong customer service orientation and clear communication...

in Zendesk, and raise tickets in the E-Strategy AMS ticket system: intake, clarification, business-impact assessment... support experience with SLA discipline (Zendesk, ServiceNow, or equivalent) Strong troubleshooting instinct and clear written...

systems, Zendesk and/or HubSpot preferred Strong interpersonal skills and the ability to build rapport and trust...

environments. Experience working with ticketing platforms such as ServiceNow, Zendesk, Jira, HubSpot, or similar systems...

behavior to determine root cause Ticket & Queue Management Manage Zendesk tickets, calls, and chats with strong...

: Review incoming client emails and service tickets in a support platform such as Zendesk, identifying the question, urgency... across interactions. Willingness to learn a CRM such as Salesforce and a support platform such as Zendesk for account lookups, ticket...

efficiency. Develop and maintain Zendesk macros, templates, workflows, and automation tools while maintaining a personalized... metrics. Experience using Zendesk, including workflows, automation, reporting, and administration. Experience supporting...

in tracking platforms (e.g., Jira/Zendesk); deliver structured end-of-shift debriefs directly to the Program Manager. ● Protocol...

and efficiently to inbound support inquiries via our Zendesk helpdesk platform, emails and phone calls. Provide baseline training...

behavior to determine root cause Ticket & Queue Management Manage Zendesk tickets, calls, and chats with strong...

and tracking tools such as Zendesk, ClickUp, and Asana. Comfort working with data (spreadsheets, dashboards, or similar... you created that your team actually used. Bring tool experience: Hands-on work with Zendesk, ClickUp, Asana, or similar tools...

to ensure each integration goes live smoothly. Occasionally cover on support (Zendesk) as needed. What You’ll Bring...