. Experience with ZenDesk or another ticketing system is preferred. Requires in-person work Monday through Friday, based out...

competing priorities and tasks Familiarity with JIRA, Zendesk, and TestRail Willing to learn and share your knowledge...

and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...

such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers...

for a technical SaaS product, with proficiency in tools like Notion, Zendesk, and Decagon An advanced practice of using AI tools...

monitoring tools, SNMP tools, DNS, Zendesk, Slack, Jira, and BGP/OSPF routing protocols. Location & Working Pattern: Remote...

in ticketing systems like Zendesk and Jira is a plus You are flexible and willing to travel as needed (up to 10...

, and resolutions within the Zendesk ticketing system, escalating issues appropriately and maintaining a high-volume queue..., DNS, and DHCP. Experience with a ticketing system (Zendesk preferred) and strong documentation habits to support a high...

. 5. Excellent written and verbal communication skills. 6. Experience with support tools such as Service Now, Zendesk...

, Zendesk, Jira, Confluence, and Microsoft Office Suite Experience creating content in multiple formats (e.g., training videos...

with ticketing systems (ServiceNow, Zendesk, Jira, or similar). Basic understanding of networking (TCP/IP, DNS, DHCP). Excellent...

(e.g., HubSpot, Salesforce, Zendesk) and project tracking tools such as Jira and Confluence. Excellent communication...

: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar. Documentation Tools: Proficiency in using...

implementation, the client relationship, and the outcome. Design and build solutions across the partner ecosystem (Zendesk, Zoom CX... implementations, not just supported them. Hands-on experience with CX platforms (Zendesk, Zoom Contact Center, or similar...

, and troubleshooting workflows Experience building or managing a ticket intake and SLA system, using tools such as Jira, Zendesk, Monday...

a department effectively. Strong experience with Zendesk, consumer goods, and e-commerce is essential, along with proficiency... with Amazon Seller Central At least two years of experience using Zendesk or similar CRM software Background in a product...

such as ServiceNow, Zendesk, Jira, or Okta preferred · Experience in supporting PCs and Windows OS in a commercial or enterprise...

Software/Technical Skills Advanced knowledge of CRM and contact center platforms (e.g., Salesforce, Oracle, Zendesk...

with at least one of the following: Any live chat software (Zendesk preferred) Any ticketing software (Zendesk preferred) Excellent written...

to design, build, and run the technology that powers their operations. We work across the partner ecosystem — Zendesk, Zoom CX... in at least one core platform in our partner ecosystem (Zendesk, Zoom CX, Workato, Observe.ai) and strong working familiarity with the...