. Previous experience with service desk software (SalesForce, Zendesk, ServiceNow, Jitbit, Desk.com, etc). Previous experience...

, or internal documentation Experience with Zendesk or similar customer support/ticketing platforms What Makes This Opportunity...

runs on: Salesforce (including CPQ/RevCloud), NetSuite, Workday, Certinia, Gainsight, Zendesk, Atlassian, Slack, Workato... a portfolio spanning Salesforce/CPQ, NetSuite, Workday, Certinia, Gainsight, Zendesk, Atlassian, Slack, Workato, and the rest...

, ecommerce, or analytics background. Familiarity with Zendesk, Assembled, and Looker. Designed or launched a premium or tiered...

(e.g., Zendesk, Salesforce). Exposure to AI-driven customer support tools, such as chatbots or automated ticketing systems...

device management Experience working with an IT Service Management ticket system (Service Desk Plus, Service Now, Zendesk...

such as Intercom, Zendesk, or similar systems You have strong attention to detail and maintain clear and accurate case documentation...

systems and escalating issues to Level 2 support or senior team members as needed. Support ticket resolution through Zendesk... 11 and Microsoft 365 (Teams, SharePoint, Exchange). Familiarity with IT ticketing systems like Zendesk or similar...

systems (ServiceNow, Jira, Zendesk, Freshservice, BMC), HR feeds, MDM, SSO, zero‑touch provisioning, mobile threat defense...

, or a ticketing system such as Jira Service Management, Freshservice, or Zendesk. Experience supporting a distributed, multi-office...

and interpreting court records (criminal & civil) Completing and updating cases in Zendesk ticketing system Fulfilling orders...

platforms (e.g., Zendesk, Salesforce). Exposure to AI-driven customer support tools, such as chatbots or automated ticketing...

supporting customers in multiple languages is a strong plus. Experience with Zendesk, monitoring/logging tools, PMS/integration...

. May provide technical support. Analysis of customer systems, including Zendesk and Valon platforms, troubleshoots problems...

. Experience setting up ticket tagging and reporting in Zendesk, Linear, or similar. Experience in healthcare...

role, you will own the systems, workflows, and analytics that power PX — including administration of Planhat and Zendesk... and product owner for Planhat and Zendesk — health scoring, playbooks, workflows, triggers, SLAs, routing, Salesforce integrations...

Familiarity with ticketing systems such as Zendesk, Freshdesk, or Jira Strong written and verbal communication skills Ability...

role, you will own the systems, workflows, and analytics that power PX - including administration of Planhat and Zendesk... and product owner for Planhat and Zendesk - health scoring, playbooks, workflows, triggers, SLAs, routing, Salesforce integrations...

, or other high-stakes support environments. Experience using Zendesk or similar ticketing platforms Ability to interpret dashboards...

-desk software such as Gorgias, Zendesk, or similar Experience managing remote or distributed Customer Service teams...