& Security preferred but not required Experience in Zendesk, Spruce, and/or Slack preferred but not required Hold a Bachelor...

. Familiarity with project management or ticketing platforms (e.g., Jira, Zendesk, Intercom, HubSpot) is helpful. Experience using...

technology (Zendesk, Google Suite, Slack) to coordinate start of care visits, including: Collecting information...

technology (Zendesk, Google Suite, Slack) to coordinate start of care visits, including: Collecting information...

or Zendesk) Ability to multitask and manage time effectively Qualifications High school diploma or equivalent (some roles...

like Genesys, Five9, NICE, Twilio, or Amazon Connect. Depth with Zendesk, Salesforce Service Cloud, ServiceNow, or similar...

and maintaining meticulous records throughout the lifecycle of each issue Manage support queues via tools such as Zendesk or JIRA...

Management Systems (LMS), knowledge base platforms (e.g., Zendesk Guide, Guru), and video production workflows for educational...

field. Responsibilities: What You'll Do: General helpdesk support and knowledge base management. We use Zendesk...

, ChurnZero, Zendesk, JIRA, etc.) Self-starter approach to work, with an eagerness to consistently meet and exceed objectives...

or LiveVox platform strongly preferred Experience with LiveVox/NICE and non/voice technology integrations preferred (Zendesk...

. Responsibilities Support global customers across multiple channels, including Zendesk, social media, and other communication... languages are a plus Strong experience with Zendesk, social media platforms, and other customer communication tools Solid...

: - Has owned a support tech stack end-to-end - Zendesk, Salesforce Service Cloud, or similar - Actually builds things...

experience delivering enterprise-grade software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom... (e.g., Zoom, Five9, ZenDesk, CallMiner) with internal systems. Ensure the design and stability of VOIP infrastructure...

to customer requests through Zendesk and email with professionalism, urgency, and clarity Troubleshoot product, user, and data... on-site in San Antonio, Texas Qualifications Experience with Zendesk or a similar ticketing platform Experience...

field. Responsibilities What You'll Do: General helpdesk support and knowledge base management. We use Zendesk...

, Meraki, Aruba Central, Zendesk ticketing system, etc., including configuration, monitoring, and troubleshooting. Implement...

. Experience in IT/help desk management systems such as Remedy, ZenDesk, and/or Web Help Desk to track, manage, and report...

across CX tools like Zendesk, Salesforce, Rocketlane, Gong and Gainsight Gather requirements from CX Operations leaders... across Zendesk, Salesforce, and Gainsight Build tools and automations for ticket routing, case summarization, sentiment analysis...

from customers received via email or phone using Zendesk with exceptional attention to detail. Achieve and maintain key metrics... Support experience Experience with CRM systems. Former use of a ticketing system such as Zendesk, Intercom, Freshdesk...