. Experience with backlog management and collaboration tools (e.g., Azure DevOps, Jira, ZenDesk) preferred. Multifamily...

. What We Are Looking For: Requires experience in the following tools: HubSpot, Zendesk, Pendo (preferred), and Salesforce. Requires 3-5 years...

). Preferred Qualifications: Experienced with CRM software (such as Zendesk or Salesforce). Curious and eager to learn...

strategy Familiarity with CRM platforms such as Salesforce, Zendesk, and/or Oracle Experience troubleshooting in a SaaS...

: Serve as the primary point of contact for customer inquiries via Zendesk, offering prompt, accurate, and empathetic... of customer interactions, issues, and resolutions within Zendesk CRM. Collaborate with internal teams to escalate and resolve...

: Serve as the primary point of contact for customer inquiries via Zendesk, offering prompt, accurate, and empathetic... of customer interactions, issues, and resolutions within Zendesk CRM. Collaborate with internal teams to escalate and resolve...

with Intercom (Inbox, Articles, automations, macros). Experience working in a ticket-based support environment (Intercom, Zendesk...

and a methodical approach to troubleshooting. Proficiency with CRM software (e.g., Salesforce, Zendesk) and other customer support...

(e.g., Jira, BMC Helix, Zendesk). Experience with BYOD infrastructure support Bi-Lingual – French and English speaking...

) Technology Proficiency: Experience with CRM platforms and cloud-based tools (e.g., Zendesk, Amazon Connect). (Intermediate...

Xvantage, CRM, IDA, Zendesk, and other platform capabilities across the organization. Develop and execute adoption...

with CRM platforms and cloud-based tools (e.g., Zendesk, Amazon Connect). (Intermediate) Competence in documenting...

models into destination SaaS applications (e.g., Salesforce, Zendesk), managing API rate limits, webhook handling, data sync...

working with industry tools such as Salesforce Technologies we use: AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk...

and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk tickets Engage in first phase of problem...

(e.g. SalesForce, Hubspot, Zendesk, LineLeader, UltraCamp), and advanced proficiency in Excel/Google Sheets. What You’ll...

and manage ITSM processes (incident, problem, change, request) using tools like Zendesk Apply ITIL v4 best practices..., VLANs, VPN, Wi-Fi troubleshooting ITSM Platforms: Zendesk, ServiceNow, Jira, or similar Web & Application Development...

engineering organization Proficiency with Jira, Zendesk, Confluence, or similar platforms used for ticket management...

and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk tickets Engage in first phase of problem...

mobile devices through MDM to keep team members connected, secure, and productive. Respond to Zendesk support requests..., Zendesk, Service Now, and Imaging Computers. Networking fundamentals and protocols and structured cabling. Information...