organizations. Knowledge of ITIL service management practices...

, ITOM, Discovery, Service Mapping, ITIL, Agile, or related technologies are a plus. Skills: Expertise in ServiceNow...

organizations. Knowledge of ITIL service management practices...

. Strong track record of service delivery using ITIL processes. Able to work under pressure, meet deadlines and handle... under pressure, manage multiple priorities, and meet tight deadlines. Experience with ITIL processes and providing Level 2/3...

access issues. Experience working in an L2 application/production support environment. Familiarity with ITIL-based support...

, coaching, and team development capabilities. Preferred IBM z/OS and DB2 certifications. ITIL certification. Experience...

, CompTIA A+, ITIL Foundation) preferred. Must be able to lift up to 50 lbs....

science, Information Technology, or a related field. ServiceNow Certified System Administrator (CSA) ITIL Foundation...

/Azure Arc; clustering; CrowdStrike/Defender; ServiceNow; ITIL,PowerShell; patching; monitoring and troubleshooting (M...

working in a help desk or call center environment preferred. Certifications (MCP, CompTIA A+, ITIL Foundation) preferred...

hardware, vendor-provided platforms, networks, etc., critical to defining and operating services Manage using ITIL...

A+ CompTIA Network+ Microsoft endpoint/support certifications ITIL Foundation...

) certification ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM ITIL Foundations V3 or higher..., ITOM, ITAM ITIL Foundations V3 or higher certification...

(SFTP/PGP) and data mapping. Experience with Agile delivery tools, preferably Azure DevOps. Familiarity with ITIL change...

, Business or a related discipline, or equivalent practical experience. ITIL Foundation certification. 15+ years...

Experience working in a distributed environment with teammates across the globe ITIL and Service Level Management concepts...

through analysis and resolution. Working knowledge of Scrum, ITIL, and the Now Create methodology; Scrum and ITIL...

environment preferred. Certifications (MCP, CompTIA A+, ITIL Foundation) preferred. Must be able to lift up to 50 lbs....

standards and best practices (e.g., ITIL, ISO 27001, DCIM). This position does not provide visa sponsorship. Candidates...

field Process design expertise Experience with digital communication and training tools Technical certifications (ITIL...