deliverables preferred. PMP, PgMP, ITIL, Scrum Master, SAFe, or related project, program, delivery, or service management...

platform operations using ITSM/ITIL practices. Experience with comparable enterprise ITSM platforms such as ServiceNow, BMC..., workflow management, and low-code/no-code configuration principles. Understanding of ITSM/ITIL processes, including Incident...

experience and must be well versed in Splunk queries. Well versed with ITIL framework. Excellent Communication Skills lateral...

providing white-glove executive support in a fast-paced, service-oriented environment. 11. Experience working within an ITIL... by employing root-cause analysis, issue tracking, trend analysis, and status reporting. Follow ITIL-based support processes...

handling, management or resolution Proficient in ITIL concepts for Incident, Change and Configuration Management...

). - Good knowledge of monitoring tools. - Experience in ITIL process definition, integration solutions, and architecture...). - Familiarity with Agile/Scrum methodology and SDLC. - Basic knowledge of ITIL/industry standards. Behavioral Competencies...

), SolarWinds Server & Application Monitor, Dynatrace or Device42. Knowledge of ITIL Foundations concepts....

Directory, FSLogix, Citrix Upgrades & Patching, ITIL-based Incident Management, PowerShell. Preferred Skills: Azure Virtual...

Incident management, problem management, change management, RCA preparation, SLA tracking, and ITIL-aligned support practices...

, Windows Server) o Red Hat Certified Specialist in Ansible Automation o ServiceNow certifications o ITIL Foundations...

.. Good to Have Skills PMP Certification. ITIL Foundation Certification. Azure Fundamentals Certification. Experience...

ideal candidate will have hands-on experience with Azure, .NET/C#, production support, troubleshooting, and ITIL-based... and code changes using .NET/C# within established guidelines. Follow ITIL processes for incident, problem, and change...

: Bachelor's degree. 5+ years experience as a Business Analyst. Experience supporting Federal IT programs. Knowledge of ITIL... software. Certification in Business Analysis (e.g., CBAP) or ITIL. Special Considerations: May require adherence to Federal...

. Knowledge of ITIL Service Asset & Configuration Management (SACM) processes. Dashboard & Reporting Skills Design and develop... Qualifications BMC Helix or Remedy certification. ITIL Foundation certification. Experience with Power BI, Tableau, or enterprise...

On-site customer support Relevant Certifications / Training ITIL, CompTIA, project-management, cabling/infrastructure...

with server, storage, virtualization (e.g., VMware/Hyper V), and enterprise networking technologies. - Knowledge of ITIL-based...

principles. Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service...) is preferred. ITIL certification is preferred. Additional Competencies Strong analytical, troubleshooting, and problem-solving...

/Sybase, Linux/UNIX, ITIL, and ServiceNow. For immediate consideration, please contact: Nathan PRIMUS Global Services...

platform operations using ITSM/ITIL practices. Experience with comparable enterprise ITSM platforms such as ServiceNow, BMC..., workflow management, and low-code/no-code configuration principles. Understanding of ITSM/ITIL processes, including Incident...

AI integrations . Knowledge of Azure AI Services, AI Foundry, and modern data integration frameworks. Familiarity with ITIL...