support and guidance for application-related issues. Ensure alignment with ITIL-based incident, problem, and change... (Datadog) Experience working with ticketing tools (ServiceNow, Jira) Knowledge of ITIL processes...
Management Specialist will have experience in ITIL-based incident management, Pega, Salesforce, Oracle EBS, SQL, and enterprise.... Escalate unresolved incidents according to established escalation procedures and ITIL guidelines. Participate in Emergency...
. Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management. Document troubleshooting steps... users. Ability to work independently and collaboratively within a team. Knowledge of ITIL service management principles...
and resources preferred. 4+ years’ experience in ITIL Service Delivery and Support, preferably with a formal ITIL qualification... Services including Service Desk, Desk Side Support, System Monitoring and Response. Working knowledge of ITIL processes...
The Venetian Resort Las Vegas ⚡⚡ Thu, 30 Jul 2026 22:32:13 GMT
management processes following ITIL best practices Support data center operations and onsite serverrelated activities... environments Knowledge of server backup and recovery processes ITIL Foundation certification Experience working in enterprise...
, and approval processes. Solid understanding of ITIL processes, including Incident, Change, Problem, Request, Knowledge, and Asset... integrations is highly desirable; experience with Freshworks AI, virtual agents, or ITIL certification is a plus. OpenKyber...
FSO
Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop...
VDart ⚡ ⚡ Thu, 30 Jul 2026 22:33:46 GMT