and service requests using ServiceNow, adhering to ITIL best practices. Configure, deploy, image, and maintain Windows 11... (e.g., ServiceNow) and following ITIL service management principles. Strong troubleshooting, organizational...

deployments. Documentation & Change Management: Produce and maintain SOPs, diagrams, inventories, and runbooks; follow ITIL..., CLI). Process & Practices: Strong documentation, change control, and incident/problem management (ITIL). Soft Skills...

: VCP, RHCE, Nutanix NCP, CCNP, Azure/AWS Associate. Familiarity with ITIL, change management, and monitoring tools...

. Certification options that may be relevant include ITIL 4 Foundation or Managing Professional, PMP, PMI-ACP, Certified ScrumMaster...

Policy, and endpoint security tools. Knowledge of ITIL best practices for incident and asset management. Skilled...

Associate Microsoft 365 Certified: Fundamentals ITIL v4 Foundation Certification For applications and inquiries, contact...

. Knowledge of ITIL, process engineering, or Lean methodologies. Experience supporting consulting engagements...

Solutions Architect Expert AWS Solutions Architect Professional Google Professional Cloud Architect ITIL v4 Managing...

in charge. Knowledge of ITIL processes, best practices and workflow. 3 to 5 years, advanced experience in network operations...+, or equivalent a plus Required/Desired Skills SkillRequired /DesiredAmountof Experience Knowledge of ITIL processes...

and tools such as Jira, ServiceNow, Smartsheet, or MS Project. ITIL Foundation certification or equivalent service management...

. Required Skills & Experience Strong hands on experience in ITIL / ITSM Process Management. Deep expertise in Incident, Problem... with ServiceNow ITSM. Strong communication, governance, and stakeholder management skills. Certifications (Preferred) ITIL v3 / v4...

, categorize, prioritize, and resolve incidents and service requests using ServiceNow. Follow ITIL best practices for Incident... users. Ability to work independently and collaboratively within a team. Knowledge of ITIL service management principles...

Understanding of IT service management practices (ITIL preferred) Experience transitioning solutions into operational support...

and frameworks (e.g., ITIL, CIS Controls, NIST). Project Management: Strong experience in managing technical projects... and client satisfaction. Preferred Qualifications: Industry certifications, such as ITIL, CompTIA Network+, Cisco CCNA...

). Understanding of ITIL Framework - Familiarity and hands on with ITIL Practices (especially Incident and Problem Management... to manage high-impact incidents calmly and effectively. Preferred Qualifications ITIL Certification (v3/v4) Experience...

. Proficient in scripting/programming with Bash, Java, Python, and Node.js. Deep understanding of DevOps, Scrum, and ITIL...

and understanding how integrations work. Ideally certified in ITIL and ServiceNow Certification Job Description: As a Senior CMDB... ITIL Certification preferred Cloud certifications (AWS, Azure, or Google Cloud Platform) are highly desirable Preferred...

environments. Experience with Lean, Six Sigma, Agile, ITIL, or other operational improvement methodologies. Project or operations...

, Tier 3 engineering teams, and vendors to ensure alignment with ITIL processes. Perform other duties as assigned.... Familiarity with enterprise monitoring platforms. Experience with ticketing tools such as ServiceNow and Jira. Knowledge of ITIL...

for application-related issues. Ensure alignment with ITIL-based incident, problem, and change management processes. Performs... working with ticketing tools (ServiceNow, Jira) Knowledge of ITIL processes....