trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training... with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate...

HANA certification ITIL certifications RHEL certifications Other database certifications including Sybase ASE and MSSQL...

of operations, and ITIL best practices. Technical Expertise: Working knowledge of enterprise network architectures and protocols... with 3+ years of relevant experience. Desired Qualifications: Experience working with ServiceNow ITIL certification...

different practices such as ITIL and SRE Have an in-depth understanding of the service and business, and ensure that the... with internal standards and business expectations. Drive ITIL-based incident, problem, change, and service transition processes...

, application enhancements, and post-go-live stabilization Follow established ITIL processes for incident, problem, and change..., or Claims) Preferred ITIL Foundation Certification Advanced Epic Certification in a Revenue Cycle application Epic...

) – Occasional travel with overnight stays if needed. - PMP, plus PMI-ACP, PBA, RMP or SP, Six Sigma YB, CDIA+, CMP, ITIL...

, application support, or IT system support roles. Preferred Certifications (Bonus): CompTIA A+ / Network+ / Security+ ITIL...

, application enhancements, and post-go-live stabilization Follow established ITIL processes for incident, problem, and change..., or Claims) Preferred ITIL Foundation Certification Advanced Epic Certification in a Revenue Cycle application Epic...

. Understanding of ITIL Service Management, specifically on Service Level Management, Release, Event, Incident, Problem, Capacity... to balance performance and cost. Showing your previous code portfolio. Certified in: ITIL 4 Foundation, SRE Fundamentals, DevOps...

, optimization, and security of CVS Health's virtualized infrastructure through disciplined, ITIL-aligned operations and continuous... storage) Working knowledge of ITIL practices, including incident, problem, and change management, preferably using ServiceNow...

understanding of IT service management and ITIL principles. Experience managing enterprise endpoints and device lifecycles using... with workflow automation, scripting, APIs, or AI-enabled IT support. ITIL, Microsoft, security, or endpoint-management...

- Foundational knowledge of Agile and Scrum frameworks - ITIL Foundation certification Preferred - Certification in business...

supporting closed areas or classified networks 3+ years of experience working within an Agile environment Experience with ITIL...

, Infoblox, DDI, ServiceNow, ITSM, ITIL, Incident Management, Problem Management, Change Management, Change Advisory Board, CAB...

experience. Provide assistant to Service Desk team as escalation point supporting ITIL model. Position Responsibilities... Management or related field or equivalent combination of education, training, and experience ITIL V4+ Foundation knowledge...

analytical judgment, written communication, and attention to detail Plus: Zendesk Explore, ITIL, root cause taxonomies...

, Azure, backups, and desktop support. Certifications in ITIL, Project Management, Microsoft systems, cybersecurity preferred...

required. ITIL V4 Awareness Training preferred. Proven ability to lead and mentor junior engineers in design, development...

Infrastructure or Cisco DNA Center. Experience in automotive or manufacturing environments. ITIL basics or understanding of change...

systems, computer science or related field Prior experience as a manager or supervisor Certifications such as ITIL, PMP...