resource planning, scheduling, and workload management. Ensure compliance with IT policies, security standards, and ITIL... or End User Support teams. Strong understanding of ITIL framework and service management principles. Experience with ITSM...

, Application Designer, SQL, PS Query, SQR, Application Engine, Oracle, CAPPS, ITIL experience Location: Austin, TX (Texas... instances. 8 Required Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes. 10...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

with API integrations and middleware platforms. Relevant certifications such as ITIL, Microsoft, AWS, or vendor-specific...

certifications preferred (such as Six Sigma, ITIL, etc.). - Experience with Federal Government contracting. - Experience...

administration, information systems, public administration, project management, communications, or related field preferred. ITIL...

systems, public administration, project management, communications, or relatedfield preferred. ITIL Foundation, CAPM, PMP...

environment (e.g., HIPAA, CJIS, IRS 1075 compliance). Knowledge of ITIL, project management methodologies (e.g., PMP, Agile...

to coordinate across infrastructure, network, database, cloud, and incident management teams. - Experience working within ITIL.../NAS/object storage). - ITIL Foundation or similar service management training. - Strong documentation, communication...

, and Service Mapping. Knowledge of ITIL processes including Incident, Change, Problem, Knowledge, and Service Catalog Management... (CIS-ITSM) ServiceNow Certified Application Developer (CAD) Preferred Qualifications: ITIL v4 Certification ServiceNow...

certifications preferred (such as Six Sigma, ITIL, etc.). - Experience with Federal Government contracting. - Experience...

to coordinate across infrastructure, network, database, cloud, and incident management teams. - Experience working within ITIL.../NAS/object storage). - ITIL Foundation or similar service management training. - Strong documentation, communication...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments...

. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments...

, CJIS, IRS 1075 compliance). Knowledge of ITIL, project management methodologies (e.g., PMP, Agile), and enterprise IT...

. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments...