and relevant experience Any Microsoft, Apple, or ITIL Certification, preferred Experience: Minimum of two years’ experience...

trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training... with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate...

, Perl, Ruby, Shell Scripting, etc.) - Familiarity with ITIL and ITSM principles - Experienced in UAT testing and test...

in Salesforce (Sales/Service/Experience Cloud, Platform, integrations). Experience with service management practices (ITIL-aligned..., cloud infrastructure, or a related field preferred. Examples may include ITIL Expert, AWS Certified Solutions Architect...

certifications (e.g., ITIL, DevOps, SRE) are a plus. Experience in writing complicated SQL Queries. Must have the ability to analyze...

or related field preferred. A+, Network +, Security + certification preferred; MCP certification or equivalent preferred. ITIL...

professional experience, training, and industry-recognized certifications ITIL v3/v4 foundation certified is preferred...

months of hire: CompTIA A+ or HDI Certification ITIL 5 Foundations Microsoft Certification Apple Certification...

and infrastructure services such as domain controllers, global catalogs, DNS, and DHCP. ITIL Foundations and/or ITIL Service Operations...

Criteria Degree or major in Computer Science Epic Certification ITIL Certification PMP Certification NYS Clinical...

management. Any one or two certifications in relevant IT domains are highly desirable (ITIL, CISSP, CISA, CISM, CCNP, CCSP...

management and documentation Hardware inventory management Change and configuration management ITIL processes Vendor...

Good to Have: Basic networking (Routing & Switching) SIEM exposure (Splunk / QRadar) ITIL knowledge Basic scripting...

, migrations, and platform lifecycle management. Familiarity with ITIL processes and Service Level Agreements (SLAs). Experience...

in serving clients using ITIL processes (Incident, Change & Problem Management). Strong communication and stakeholder management... Linux certification. Kubernetes Certification (CKA/CKAD). Hashi Corp Terraform Associate Certification. ITIL Foundation...

independently and as part of a team in a dynamic Relevant certifications (e.g., ITIL V4, JAMF, Microsoft Certified: Azure...

Information Technology Infrastructure Library (ITIL) service lifecycle or IT Service Management (ITSM) Project Management...

skills. Good Communication and Analytical skills. ITIL certification - nice to have Additional...

Ability to troubleshoot network‑related impacts on system behavior Operational Practices Understanding of ITIL‑aligned...

, or operational efficiency in enterprise IT environments. Possesses an ITIL Intermediate or higher certification (or equivalent ITSM...