agility. Leverage ITIL, PMP, and other engineering/management frameworks to standardize processes and improve service quality... with ITIL-based service management, incident/problem/change/configuration processes. Experience with Agile based teams...

Experience in Scaled Agile and/or ITIL aligned delivery organizations Experience contributing to application modernization...

equity and transparency laws. The Technology Service Operations group utilizes ITIL methodologies, which is the concept... Strong technical knowledge of Windows, Apple, Networking, Applications, mobile, and telephony systems Understanding of ITIL Service...

layers Implement network changes in accordance with ITIL-based change management processes Support and maintain network...

. Familiarity with ServiceNow workflows and ITIL-based support models. Scripting experience in Python or PowerShell for automation...

design Strong knowledge of ITIL/ITSM principles and how they align with enterprise portfolio management Preferred... Qualifications ITIL Foundation Certification ServiceNow SPM-specific certifications (e.g., Certified Implementation Specialist...

(ITSM tools and/or CMMS systems), Initiate incident management ITIL process in case of issues; handle first level... applications, databases, application servers, web servers, client installations. ITIL foundation v3 or v4 certification...

(or equivalent) ITIL v3 Foundations ISC2 CISSP Required Skills: DoD Architecture Framework and other key DoD network...

environments. Active PMP certification. ITIL Foundation certification or demonstrated knowledge of ITIL-based service management...

solving skills with the focus on customer service (internally and externally) Nice-To-Haves: ITIL Foundations...

or higher education environment is highly preferred. Preferred: Master\'s Degree in a technical or management field. ITIL...

network changes following ITIL-based change management and best practices Partner with vendors, service providers, and data...

Administrator Associate Experience with SolarWinds Platform, BMC Remedy, and NetApp storage. ITIL v4 Foundations certification...

fundamental principles of ITIL, HIPAA, HiTech, & HiTRUST. Familiarity with Asset Management techniques and practices...

: Azure Administrator, VMware VCP, CCNA, or ITIL Foundation Experience with cloud platforms (Azure, AWS) and hybrid...

, or Senior Project Manager PMP or equivalent Project Management Certification ITIL Foundation knowledge Strong technical...

+, ITIL, Microsoft, Google Workspace, Okta, Jamf, or equivalent IT certification Experience with SSO, MFA, RBAC, provisioning...

but not required. Non-technical certifications (PMP, ITIL) are not weighted. Communication & Soft Skills: Excellent oral and written...

. Experience with M&A activities and IT Value Capture initiatives. Familiarity with ITIL and FinOps principles (GCP/Azure...

Infrastructure Library (ITIL) framework Basic knowledge of application development and its lifecycle Incident management...