teams to improve CMDB maturity and align configuration practices to ITIL standards. Establish and maintain CMDB governance...: - Optional (nice-to-have's) Excellent understanding of ITIL processes and principals. Excellent written and verbal skills...
, categorize, prioritize, and resolve incidents and service requests using ServiceNow. Follow ITIL best practices for Incident... of ITIL service management principles. Skill Required / Desired Amount of Experience Two (2) years of experience...
with ITIL principles and practices. Maintains customer ticket requests through the CAPPS Service Desk. Participates in CPA.... Experience with Agile and other SDLC methodologies. Experience with ITIL methodologies. Experience with or knowledge...
Management Log, categorize, prioritize, and resolve incidents and service requests using ServiceNow. Follow ITIL... within a team. Knowledge of ITIL service management principles. Required/Desired Skills SkillRequired /DesiredAmountof...
management processes following ITIL best practices Support data center operations and onsite serverrelated activities... environments Knowledge of server backup and recovery processes ITIL Foundation certification Experience working in enterprise...
CMDB Lead
teams to improve CMDB maturity and align configuration practices to ITIL standards. Establish and maintain CMDB governance...: - Optional (nice-to-have's) Excellent understanding of ITIL processes and principals. Excellent written and verbal skills...
Openkyber ⚡ ⚡ Thu, 30 Jul 2026 22:10:05 GMT