diploma/GED required Nice to have (preferred) CompTIA A+ and/or ITIL Foundation certification. Experience with procedures...

configuration, or Life Cycle Refresh projects. Required Certifications: ITIL v4 Foundations, CompTIA Security+, HDI Desktop Support...

Technical Skills: Understanding of ITIL (Information Technology Infrastructure Library) concepts. Understanding of security...

ownership of production support, ITIL processes, and operational excellence, while contributing across application development... / AWS). Key Responsibilities: Application Maintenance & Support (Primary) Own end-to-end ITIL processes: Incident...

ITIL security to provide basic printing and connectivity support. Deliver scripted application support. TCP/IP...

+ certification required. ITIL Foundation certification required. Strong communication and customer service skills..., TS/SCI, Security+, ITIL Foundation, ITIL, Government IT, DoD, Department of Defense, Service Desk Operations, Incident...

in support of ITIL-aligned processes. Engage business users, process owners, architecture and development teams to ensure... experience in a technology or business field Professional certifications a plus (e.g., ITIL, CSM, AWS) Proven ability...

, accountability, and problem-solving skills. Relevant technical education, certifications, ITIL knowledge, or equivalent practical...

, SFTPMFT, cloud integrations, production support, and ITIL processes. Must lead onsite client engagements, mentor teams, drive...

collaboration technologies). - Familiarity with hybrid cloud communications architectures. - Knowledge of ITIL-based ITSM/ITOM...

a Configuration Management Database (CMDB), ensuring data accuracy and integrity. - Strong knowledge of ITIL-based ITSM processes...

. Preferred Skills and Qualifications: - Experience supporting federal government environments. - Familiarity with ITIL-based...

with incident management and ITIL processes is strongly preferred. - Experience working in NOC, SOC, or Command Center...

collaboration technologies). - Familiarity with hybrid cloud communications architectures. - Knowledge of ITIL-based ITSM/ITOM...

collaboration technologies). - Familiarity with hybrid cloud communications architectures. - Knowledge of ITIL-based ITSM/ITOM...

across a distributed team environment. - Ensure adherence to ITIL-based service management processes, compliance requirements... IT managed services contracts (multi-location, multi-tower delivery). - Experience with ITIL-based service management...

a Configuration Management Database (CMDB), ensuring data accuracy and integrity. - Strong knowledge of ITIL-based ITSM processes...

of ITIL-based change and release management processes. - Experience applying Agile and SAFe frameworks, including PI... certification (e.g., SAFe RTE, SAFe Agilist, or equivalent). - ITIL Foundation (or higher) preferred. #techjobs #clearance...

government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC...

of ITIL-based change and release management processes. - Experience applying Agile and SAFe frameworks, including PI... certification (e.g., SAFe RTE, SAFe Agilist, or equivalent). - ITIL Foundation (or higher) preferred. #techjobs #clearance...