, and OCM strategies. Experience with multiple deployment and operating models; Agile, Scrum, SAFe, Lean, ITIL and ITSM... Specialist)/CAD (Certified App Dev). ITIL Certification. CSM (Certified Scum Master). As a leading combination electricity...

, and industry best practice (cGMPs, GAMP,ITIL,PMI). Maintains a safe work environment and performs work in accordance with site...

and governance controls (e.g., identity, network segmentation, policy-as-code, logging/monitoring) Experience with ITSM/ITIL...

optimization tools Experience working in MSP / large enterprise environments with 24x7 operations Knowledge of ITIL, service...

(e.g., Open System Interconnection Model [OSI], Information Technology Infrastructure Library, current version [ITIL... network security practices. Applying ITIL or equivalent Change Management Installing, configuring, and troubleshooting LAN...

Qualifications HDI Support Center Team Lead or similar certification. ITIL Foundation certification. Experience using...

candidate is a seasoned service desk leader with strong experience in ITIL‑aligned operations, government contracting... oversight for a 24x7 Technology Service Desk operation. Ensure service desk processes and services align with ITIL and HDI...

, Sunflower, or other enterprise-level inventory software). Knowledge of ITIL principles for IT Asset Management (ITAM...

(KPIs). Implement and enforce ITIL-aligned service management practices and CMMI Service Delivery processes to ensure... Experience with CMMI Level 3, ISO 9001:2015, and CMMC Level 2 Preferred Skills: Master's preferred TS/SCI preferred ITIL...

. Required Certifications PMP (Project Management Professional) CSM (Certified Scrum Master) ITIL-F (ITIL Foundation) Technologies...

a CBP Background Investigation (BI). Preferred Qualifications HDI Support Center Team Lead certification. ITIL...

, TOGAF, ITIL, or related credentials are helpful Strong attention to detail in technical, documentation-heavy, and client...

one, with ability to obtain Top Secret/SCI (SSBI eligible) Desired Qualifications and Skills: HDI Certification or ITIL 4...

Background Investigation (BI). Preferred Qualifications ITIL v4 Foundation certification. HDI Support Center Manager...

Investigation (BI). Preferred Qualifications HDI Quality Assurance Reviewer or similar quality‑focused certification. ITIL...

. Experience and/or knowledge of FMEA, ITIL, COBIT, ISO, and Project Management Methodologies Project management experience...

, or ITIL methodologies is desirable. Excellent adaptability, organization, and communication skills. Experience...

, etc.) Experience with cloud migration or modernization efforts Preferred certifications: Security+; CCNA; RHCE; ITIL v4...

or Solution Architecture) ITIL® v4 Foundation or higher Microsoft Azure Solutions Architect Expert AWS Certified Solutions...

federal government or CBP Tier II support experience. ITIL Foundation certification. Equal Opportunity Employer...