. Experience with the application of ITIL lifecycle best practices to change, incident, and problem management process development... and service design. Proven experience in implementing and managing ITIL-based processes and frameworks. Strong technical...

. Required Certifications: ITIL v4 Foundations (within 120 days of start date) DoD 8570 IAT II compliant certification (e.g., Security...

ticketing platforms Windows 11, Microsoft 365, remote support tools, and account administration ITIL-aligned service delivery..., and knowledge article development Service metrics, trend analysis, and operational reporting Preferred Qualifications: ITIL v4...

, optimize platform performance, and ensure system stability. Ensure compliance with ITIL standards and support continuous...

like redundancy and failover planning. Relevant certifications such as Server+, Azure Administrator, CCNA, or ITIL. US Salary...

software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional...

Understanding of security implications of domain ITIL Foundations Certification Desire to work in management and lead...

. You will be the accountable to ensure alignment of the process with organizational goals and ITIL best practices. You will collaborate...

network tools and hardware vendor products. Preferred Qualifications - ITIL Foundation Certification. - Cisco...

) certification. ITIL v5 Foundation certification. Prior experience supporting VMware Horizon environments for Virtual Desktop...

principles, theories, and concepts. All other duties as assigned. Additional Training Requirements A+ and/or ITIL...

and implement strategies to enhance service delivery and champion ITIL best practices, ensuring alignment with organizational goals..., a deep understanding of ITIL frameworks and a passion for driving Operational Excellence to meet and exceed stakeholder...

settings ServiceNow ITSM platform operations and reporting ITIL-based Incident, Problem, Request, and Change Management... delivery governance Preferred Qualifications: ITIL v4 Foundation PMP or equivalent project/program management certification...

-on experience administering ServiceNow CMDB and Discovery. Strong understanding of ITIL concepts, especially Configuration...

visibility and performance optimization. Experience with ITIL-aligned incident/problem management and ServiceNow-based service... Expert (MS-102) ITIL 4 Foundation If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild...

enterprise, IT service management, Information Technology Infrastructure Library (ITIL), and other relevant domains. Candidate...

checks, and reporting Strong understanding of ITIL Problem and Release Management processes — not just theory... Knowledge of Windows Autopatch and its implications for enterprise patch governance ITIL v4 Intermediate...

Science Epic Certification ITIL Certification PMP Certification NYS Clinical licensure (Medical, Nursing, Pharmacy...

to ensure system stability. Support incident, problem, and change management processes following ITIL practices...). Knowledge of ITIL processes and ticketing tools (ServiceNow, JIRA). Experience in Agile/Scrum environments. Soft Skills...

's Degree in STEM, Business or Liberal Arts. PMP, PgMP, ITIL foundation, or other relevant program management certifications...