(Preferred) Equivalent Combination of Education and Experience (May be Considered) Licenses/Certifications ITIL, Microsoft...

experience. PREFERRED QUALIFICATIONS ITIL Foundation. CompTIA certification(s). Related college degree. Microsoft 365...

support organizational objectives. The Consultant applies advanced ITSM and ITIL knowledge to manage complex operational..., or service-operations role. ITIL Service Management Foundation certification or equivalent experience is required. Advanced...

, and network security. ITIL v4/v5 Certification: Proficient in IT service management best practices, including service lifecycle...

prior to onboarding. Preferred Qualifications: Higher-tier professional technical certifications such as CCNA or ITIL...

configuration, CMDB, service catalog, reporting and integrations ITIL v4 certification required; ServiceNow certifications (CSA...

, ServiceNow (ITIL) knowledge and potentially On-Call rotation. User Support Issue resolution and support for all M365 services...

that improve reliability and reduce operational toil. ITIL or equivalent IT service management framework depth, combined...

Support Required and Desired Skills/Certifications: ITIL Preferred Citizenship Status Required: Must be a U.S. Citizen...

, and practices such as ITIL, COBIT, NIST, ISO, project management, organizational change management, business process improvement..., and enterprise architecture. Relevant professional certifications, such as PMP, ITIL, COBIT, Prosci, TOGAF, CISA, CISSP, cloud...

], etc.). Licenses and Certifications Required: Information Technology Infrastructure Library (ITIL) Foundation certification at hire...

controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change... skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies...

implementation a plus. Proficient in scripting languages such as PowerShell, Bash & Python. VCP, ITIL and Red Hat/Microsoft...

with internal teams. Demonstrated understanding of transportation best practices. Project management and/or ITIL experience...

Operations, ITSM processes (ITIL), or End User Compute/Client Management practices is preferred. Strong customer-facing...

Belt, or ITIL Certification Clearance: Applicants selected will be subject to a security investigation and may need...

, and comprehending English. Preferred Experience: Project Management Professional (PMP), ITIL foundation certification or equivalent...

Preferred Familiarity with MDM platforms; administration experience a plus Industry certifications: ITIL Foundation... Administrator (MD-102), or equivalent * Exposure to ITIL principles and service desk best practices Experience supporting a remote...

supporting the Portal and Knowledge Management aspects of the role, such as ITIL v4 Foundation (for Continuous Service...

or other related technical degree or qualification Certification in Project Management or ITIL 15 years experience managing complex...