and organizational needs.*Responsibilities:Provide end-user support through a consolidated service desk using ITIL principles..., peripherals, and network or remote-access issues.Working knowledge of ITIL-aligned incident, problem, change, and request...

be required to travel occasionally for site coverage. Employee will be required to obtain an A+, ITIL Foundation, HDI certification...

. Demonstrated track record managing operational budgets, resource allocation, and continuous service improvement (ITIL frameworks...

program environments.ITIL Foundation certification or equivalent service management framework experience.Experience...

, infrastructure, automation, or service management frameworks (ITIL, PMP, AWS/Azure/GCP). Strong executive presentation skills...

Professional (PgMP) Information Technology Infrastructure Library (ITIL) v4 Managing Professional Project Management Professional...

Professional (PMP) Certification IT Infrastructure Library (ITIL) Certification Other SFDC or Appian BPM DOT Regulated No...

: Professional certification such as PMP, ITIL, or CSM is preferred but not required if the candidate possesses a strong, proven...

rigorous compliance across every stage of the product lifecycle, utilizing industry standards such as COBIT and ITIL. Leverage... management certification (PMP, SCM, or SAFe). Preferred Certifications: ITIL v4, SAFe Agilist (SA)/SPC, Certified ISO9001/EN9100...

JAMF and ITIL certifications Experience with: DEX platforms (Nexthink, Lakeside) Conditional Access Privileged Access...

● Technical skills: Proficient with ITSM tools and ITIL, strong Windows, networking and identity management, and reporting skills... for SLA and trend analysis ● Security clearance level: TS/SCI ● US citizenship required ● Role requirements: Strong ITIL...

(Salesforce Technical Architect (CTA), Salesforce Certified Platform Developer, SAFe for Architects, TOGAF, Zachman, ITIL Master...

+).Required: Information Technology Infrastructure Library (ITIL) 4 Foundation certification.Strong understanding of cybersecurity frameworks...

ResponsibilitiesManaging an incident management system in a performance-based environment, complying with ITIL V4 standards.Providing expert...

. Experience with Agile, DevOps, and ITIL service-management practices. Experience supporting RFPs, proposals, solution... development, and SAP pursuits. PMP, ITIL, SAFe, Scrum, SAP, or cloud certifications are beneficial. Key Performance Indicators...

, ITIL certification, or other relevant technical or architecture credentials (e.g., cloud or security certifications...

. ITIL Foundations Certification (v4 or higher) ITSM and/or ITBM implementation experience ServiceNow Developer..., and best practices Familiarity with ITIL processes and IT Service Management (ITSM) principles Working at ICF ICF is a global...

frameworks (ITIL, PMP, AWS/Azure/GCP). Strong executive presentation skills, with proven ability to articulate operational...

): Experience working within the ITIL framework and IT service management practices. Prior collaboration with Operational...

); knowledge of ITIL practices preferred. Experience managing technology vendors, suppliers, and service providers. Understanding... IT Asset Management (ITAM) IT Service Management (ITSM) and ITIL practices Software licensing and contract management...