. Preferred Skills and Qualifications: - Experience supporting federal government environments. - Familiarity with ITIL-based...

of ITIL-based change and release management processes. - Experience applying Agile and SAFe frameworks, including PI... certification (e.g., SAFe RTE, SAFe Agilist, or equivalent). - ITIL Foundation (or higher) preferred. #techjobs #clearance...

with incident management and ITIL processes is strongly preferred. - Experience working in NOC, SOC, or Command Center...

Experience with Autopilot, VDI, or Windows 365 Knowledge of ITIL practices and service management platforms (e.g., Freshservice...

of ITIL-based change and release management processes. - Experience applying Agile and SAFe frameworks, including PI... certification (e.g., SAFe RTE, SAFe Agilist, or equivalent). - ITIL Foundation (or higher) preferred. #techjobs #clearance...

collaboration technologies). - Familiarity with hybrid cloud communications architectures. - Knowledge of ITIL-based ITSM/ITOM...

government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC...

. Preferred Skills and Qualifications: - Experience supporting federal government environments. - Familiarity with ITIL-based...

with incident management and ITIL processes is strongly preferred. - Experience working in NOC, SOC, or Command Center...

, Terraform, and so on), orchestration, and/or virtualization technologies Experience in ITIL-aligned customer support processes...

government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC...

supporting configuration management and CMDB operations. - Strong knowledge of ITIL change and configuration processes...

supporting configuration management and CMDB operations. - Strong knowledge of ITIL change and configuration processes...

of ITIL-based change and release management processes. - Experience applying Agile and SAFe frameworks, including PI... certification (e.g., SAFe RTE, SAFe Agilist, or equivalent). - ITIL Foundation (or higher) preferred. #techjobs #clearance...

- Experience coordinating with security operations centers and external security organizations - Basic knowledge of ITIL-based...

supporting configuration management and CMDB operations. - Strong knowledge of ITIL change and configuration processes...

government environments. - Familiarity with incident management and ITIL processes. - Experience working in NOC, SOC...

. Preferred Skills and Qualifications: - Experience supporting federal government environments. - Familiarity with ITIL-based...

. Preferred Skills and Qualifications: - Experience supporting federal government environments. - Familiarity with ITIL-based...

a Configuration Management Database (CMDB), ensuring data accuracy and integrity. - Strong knowledge of ITIL-based ITSM processes...