working with military customers. ITIL Foundations v4 certification preferred. Additional specific certifications may...

Experience in the lottery and gaming industry is considered an asset On call 24x7 for operational support Knowledge of ITIL...

Management Institute (PMI) methodologies and Information Technology Infrastructure Library (ITIL) best practices to deliver...

issues while working with clients, partners, and vendors. Experience working within ITIL and Agile environments...

with Python or other scripting languages. Knowledge of ITIL processes, change management, and security compliance. Relevant IBM...

modernization projects through UAT, cutover, and handoff to operations Nice to have: PMP, CAPM, Agile/Scrum, or ITIL certification...

, including occasional lifting or moving of up to 25 pounds. ITIL, CompTIA A+, Network+, or similar certifications...

experience integrating ServiceNow with external systems via REST/SOAP APIs ITIL Foundation certification or equivalent ITSM...

. Familiarity with IT service management frameworks such as ITIL (certification preferred). Education & Experience Bachelor...

preferred. ITIL Foundation or similar credentials are a plus. Our compensation philosophy is targeted pay positioning...

is a plus. Experience working in an ITIL based and SOX compliant organization is a plus. Excellent customer service, communication...

certification, ITIL Foundation, PMP, or related cloud/network certifications are preferred. Pay Transparency Statement AMERICAN...

providing executive (VIP) support. Certifications such as CompTIA A+ or Network+, ITIL Foundation, or Microsoft Endpoint...

Continuity planning and exercises is desired. Proficiency in ITIL Framework is desired. ADDITIONAL SKILLS/EXPERIENCE...

understanding of ITIL framework, particularly Incident, Problem, and Change Management Knowledge of cloud networking architectures... forecasting Incident Commander or ITIL Expert certification Teaching or training experience in technical subjects Published...

governance within an enterprise environment Familiarity with ITIL-aligned processes and ServiceNow or similar IT service...

– Professional, MEF SD-WAN Subject Matter Expert (SME), or equivalent. Enterprise Architecture methodologies (e.g., TOGAF, ITIL...

infrastructure operational maturity programs Certifications ITIL Foundations Project Management Professional (PMP...

Management Professional (PfMP) or Program Management Professional (PgMP) certification. ITIL v4/5 Foundation certification... or higher, with working knowledge of ITIL service management disciplines across incident, problem, change, and configuration...

with ITIL-based incident, problem, and change management processes. Strong technical documentation, communication.... Knowledge of federal cybersecurity standards, including NIST 800-53 and FISMA. ITIL Foundation certification. Experience...