integrating ServiceNow with external systems via REST/SOAP APIs Required 8 Years ITIL Foundation certification...

. Knowledge of ITIL service management practices...

Operating Procedures (SOPs), configuration documents, and user guides. Ensure adherence to ITIL-based incident, problem..., configuration documents, test scripts, and end-user documentation. Hands-on experience with ITIL-based incident, problem...

-management systems. Familiarity with ISO/IEC 27001, SOC 2, ITIL, and formal change-management practices. CCNA, CCNP, Network...

, Security+ CE · ITIL v3 Foundation certified · Experience working with the Intelligence Community and priority intelligence...

teams of 5-10 consultants in Agile/ITIL managed services Familiarity with Jira, ServiceNow, CAB change management...

experience. Strong documentation skills. Experience in Servicenow, ITIL, and ITSM reporting. Candidate...

, accountability, and proactive attitude. Team collaboration and mentoring capabilities. ITIL-based service management and incident...

Implementation Specialist certifications CMDB, ITSM, ITOM, ITAM ITIL Foundations V3 or higher certification Required Skills... ServiceNow Implementation Specialist certifications CMDB, ITSM, ITOM, ITAM ITIL Foundations V3 or higher certification...

and resolution. Working knowledge of Scrum, ITIL, and the Now Create methodology; Scrum and ITIL certifications are optional...

and drive task delivery Preferred Experience & Skill Set Certifications: PMP(or Prince), ITIL, CCNA, MCSE (In order...

of ITGC/SOX controls, audit evidence requirements, ISO 27001/NIST-aligned security practices, and ITIL service-management...

and Certification: CTA, CAD, and ServiceNow Implementation Specialist certifications ITIL Foundations V3 or higher Scheduling...

systems via REST/SOAP APIs ITIL Foundation certification or equivalent ITSM process knowledge * Experience working...

, working knowledge of ITIL principles with emphasis on problem/incident/change management and experience with managing vendors...

following ITIL standards. Conduct root cause analysis and implement permanent fixes for recurring issues. Ensure operational...

within ITIL-based incident, problem, change, and release management processes. Qualifications Bachelor's degree in Computer...

. Strong working knowledge of ITIL frameworks and ITSM best practices as applied to Jira Service Management. Strong...

, executing quality assurance and performance testing. ITIL Foundations Certification preferred Highly desired Experience...

environment. Working knowledge of basic investment terms and practices is desirable. Familiarity with ITIL framework...