. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments...

as a Subject Matter Expert (SME) in enterprise mobile device management (Intune, JAMF, AirWatch) is a plus Familiarity with ITIL...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

Scrum Master (CSM), ITIL v4 Foundations or higher Critical Success Factors: Ability to work onsite in Columbus, OH, full...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

certifications preferred (such as Six Sigma, ITIL, etc.). - Experience with Federal Government contracting. - Experience...

of ITIL, project management methodologies (e.g., PMP, Agile), and enterprise IT governance frameworks. Familiarity...

management Certified ITIL v4...

such as CISSP, CISM, Security+, and ITIL. Soft skills: leadership, clear communication, high-pressure operations, analytical...

best practices aligned with ITIL frameworks. Develop reporting, dashboards, and metrics to monitor service performance. Create..., or similar integration technologies. Understanding of ITSM and ITIL principles. Experience designing and implementing automated...

. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments...

to coordinate across infrastructure, network, database, cloud, and incident management teams. - Experience working within ITIL.../NAS/object storage). - ITIL Foundation or similar service management training. - Strong documentation, communication...

to coordinate across infrastructure, network, database, cloud, and incident management teams. - Experience working within ITIL.../NAS/object storage). - ITIL Foundation or similar service management training. - Strong documentation, communication...

to coordinate across infrastructure, network, database, cloud, and incident management teams. - Experience working within ITIL.../NAS/object storage). - ITIL Foundation or similar service management training. - Strong documentation, communication...

, and continuously improve Incident, Problem, and Request Management processes aligned to ITIL principles. Facilitate governance forums... response and facilitating executive-level communications. Strong working knowledge of ITIL (v4 preferred) frameworks...

-based data exchange. Familiarity with Agile delivery (Scrum or SAFe). Strong understanding of ITIL and enterprise service...

: Preferred Skills and Qualifications: - ITIL familiarity - Experience with CMDB or documentation tools...

administration, information systems, public administration, project management, communications, or related field preferred. ITIL...

. - Knowledge of ITIL-based incident and service management processes. - Understanding of hybrid cloud communications environments...