). ITIL process familiarity. Microsoft certifications: AZ 104 (Azure Administrator) AZ 305 (Azure Architect) Windows/AD...

management, and incident management processes following ITIL best practices. Required Qualifications Technical Skills... understanding of ITIL processes including Incident, Problem, and Change Management. Experience working with ticketing tools...

protocols and technologies: BGP, OSPF, VXLAN, TCP/IP stack, DNS, DHCP, and SD-WAN. Understanding of ITIL processes, formal...

knowledge of ITIL Incident Management, Major Incident Management, Problem Management, Change Management, and Knowledge... certifications such as ITIL, AWS, Azure, SRE, DevOps, or Splunk are preferred. Top Skills Production Incident Management & Major...

in supporting ITIL processes-including Incident Management, Problem Management, and Change Management-with specific expertise...

requirements ITIL Knowledge Moderate travel (up to 50%) for analysis and upgrades This is a Work From Home position, candidate...

, and signaling. Basic knowledge of ITIL framework. Basic knowledge of industry trends and products. Basic knowledge of waterfall...

System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ITIL 4 Foundation certification...

. Support audits, compliance requirements, and adherence to ITIL Release and Change Management best practices. Manage release...

Certifications ITIL 4 certification. Microsoft Azure certifications relevant to infrastructure, architecture, or platform...

understanding of ITIL and service management principals and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture...

, CBPP, BPM, ISO 20000, ITIL or CMMI Nice to have Prior experience across multiple data orgs (WhatsApp, Instagram...

Application Developer (CAD) certification ServiceNow Implementation Specialist certifications CMDB, ITSM, ITOM, ITAM ITIL...

and servicerequest management in accordance with defined SLAs and ITIL practices Optimize Redshift clusters SparkEMR workloads storage...

quality assurance and performance testing. Required 10 ITIL Foundations Certification preferred Required Symponia...

Telephony Support (Avaya and Cisco IP Phones) Familiarity with ITIL principles Hands-on experience using ServiceNow...

, audit evidence requirements, ISO 27001/NIST-aligned security practices, and ITIL service-management processes.....

and tracking vendor tickets, CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals (e.g., Microsoft 365) Position Overview...

: Experience building or launching managed services, or transitioning project-based work into a service offering (e.g., ITIL... networks, IT/OT segmentation (Purdue model), ISA/IEC 62443, and industrial protocols. Certifications such as PMP/PgMP, ITIL 4...

knowledge and capabilities Good in communication and has working knowledge of ITIL Has hands experience in Grafana Dashboards...