in Computer Science, Cybersecurity, Engineering, or a related technical field. Experience with IT service management (ITIL...); ITIL certification preferred. Strong knowledge of Identity and Access Management capabilities and technologies (e.g...

. Experience with vendor selection, contract management, software licensing, or technology budgeting. CBAP, PMP, ITIL...

(ITIL) concepts Knowledge of enterprise virus mitigation and protection solutions Ability to develop training materials...

control tools. Exposure to CI/CD pipelines and automated deployments. Knowledge of PowerShell scripting. ITIL Foundation...

while leading complex, cross-functional initiatives and getting results. Certifications such as PMP®, ITIL®, Six Sigma, CSCP...

Knowledge of ICD 704 regulations and the clearance adjudication process. Experience developing risk management plans and ITIL...

/compliance (Entra ID/Azure AD), and ensuring high availability through proactive monitoring and documentation, ServiceNow (ITIL...

/ITIL practices. Experience with comparable enterprise ITSM platforms such as ServiceNow, BMC, Jira Service Management... Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management...

. Supply chain domain experience. Python. JIRA/ITIL. Interest in AI-assisted features. Skills: React. Node.js...

or life sciences industry. - Project management or ITIL certification is a plus....

production incidents. Good understanding of ITIL processes, including Incident, Problem, Change, Release, and Knowledge... Central. Experience supporting global or large-scale UKG environments. ITIL certification. Experience with ServiceNow...

processes and ensure appropriate approvals before implementation. Ensure projects follow organizational ITIL, governance...

, Integrations, and Virtual Agent Mandatory ServiceNow Certified System Administrator (CSA) Strong experience with ITIL process..., and Storage Experience with IT infrastructure monitoring tools Strong knowledge of SDLC, Agile/Scrum, and ITIL Experience...

functional and ITIL process knowledge, Agile/Scrum experience, and familiarity with Field Service Management (FSM). Hands... on ServiceNow capabilities, ITIL processes, FSM, and platform best practices. Support backlog management, estimation, testing...

+ million PMP and/or ITIL certification is must Maritime / cruise line experience is highly preferred but understood...

platform operations using ITSM/ITIL practices. Experience with comparable enterprise ITSM platforms such as ServiceNow, BMC..., workflow management, and low-code/no-code configuration principles. Understanding of ITSM/ITIL processes, including Incident...

, and low-code/no-code configuration principles. Understanding of ITSM/ITIL processes, including Incident, Service Request..., or DevOps delivery models. ITIL certification is preferred. Additional competencies Strong analytical, troubleshooting...

and provisioning workflows Relevant Certifications / Training ITIL, HDI, CompTIA, Microsoft, or other credentials directly relevant...

& Data Analysis APIs, Web Services, Interfaces & Message Flows ERP, TMS, MHE/Automation integrations ITIL / AMS / SLA...

practical knowledge of Agile, Scrum, Waterfall, or hybrid delivery models. ITIL Operations: Solid baseline knowledge... initiatives. Active professional certifications such as PMP, PRINCE2, Certified Scrum Master (CSM), or ITIL....