Management Professional). PMI-ACP (Agile Certified Practitioner) or Certified ScrumMaster (CSM). ITIL 4 Foundation. Work...

with ITIL-based Incident, Problem, Event, Change, Configuration, and Knowledge Management processes. Experience with ServiceNow... Certification: ITIL certification CCNA or Network+ certification, or equivalent Level 2 capability with demonstrated proficiency...

, MD, five days per week. Ability to lift and move IT equipment weighing up to 50 pounds. Desired: ITIL certification...

Government Six (6) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies... Preferred: Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI...

technologies ITIL Certification CompTIA A+ or Network+ certification Experience tracking and improving support metrics...

and tasks, determining project urgency and execute detailed action plans in collaboration with customers and stakeholders. ITIL...

¿planning and¿ensuring¿regulatory¿compliance and oversight, ITIL service management, customer service,¿and relationship...

Professional Cloud Architect, TOGAF Certified Architect, or ITIL Intermediate. Must have proven experience in cloud-based...

: Business Intelligence (BI), Business Intelligence (BI) Solutions, Business Intelligence Applications Certifications: ITIL 4... or AB-400) ITIL v4 or v5 Foundation Security Clearance Level: Must be able to pass a background check to obtain...

grounded in ITIL principles. Customer Success enables service excellence and a spirit of continuous improvement by monitoring... in ITIL principles. Customer Success enables service excellence and a spirit of continuous improvement by monitoring key...

) certification ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM ITIL Foundations V3 or higher...

of scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis..., Lean Management, ITIL, Design Thinking and structured systems analysis and design. Establish best practices...

Act and OMB Circular A-11 performance guidance. Experience with IT service management metrics, such as ITIL-based service...

and Certifications: Bachelor's Degree or an equivalent combination of years of experience and education. Security+ or CASP+. ITIL v4...

Education and Experience * Two or four year degree Industry certifications a plus Understanding of ITIL Additional...

Licences & certifications Network+ ITIL Cert CompTIA A+...

with web service integrations using REST, SOAP, etc. - ITIL Foundation certified or related experience preferred...

and willingness to continue developing cloud-native expertise. Service Management: Experience operating within an ITIL-based service...

Must obtain Information Technology Infrastructure Library (ITIL) credential within 6 months of hire. AND Support Center Manager...

Education and Experience * Two or four year degree Industry certifications a plus Understanding of ITIL Additional...