environments. Experience with Lean, Six Sigma, Agile, ITIL, or other operational improvement methodologies. Project or operations...

requests using ServiceNow. Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management. Document... within a team. Knowledge of ITIL service management principles....

mindset with structured approach Experience working in enterprise environments with multiple vendors Familiarity with ITIL...

, categorize, prioritize, and resolve incidents and service requests using ServiceNow. Follow ITIL best practices for Incident... users. Ability to work independently and collaboratively within a team. Knowledge of ITIL service management principles....

Power BI or relevant data certification ITIL Foundation Required skills Requirements elicitation Process mapping...

, and enterprise authentication protocols. Preferred Qualifications: Certifications include ITIL Foundation Certification...

with DevOps practices, ITIL, Agile, and Waterfall methodologies. Experience integrating contact center platforms with enterprise...

center operations certifications. Networking: Cisco CCNA, CCNP, or higher. Systems & Process: VMware certifications, ITIL...

of endpoints ITIL or Microsoft certifications are a plus Technical Environment: MECM/SCCM WSUS Microsoft Intune Active...

TOGAF Certification ITIL Certification Experience with ServiceNow APM/CMDB, Azure Advisor, and FinOps practices...

to work independently and as part of a team. Preferred: Preferred Skills: ITIL Foundation certified or equivalent IT...

Management Professional (Pmp), Certified Scrummaster (Csm), Or Itil Foundation....

, and access provisioning. Maintain clear ticket tracking and documentation following ITIL best practices. Qualifications Option...

. Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact. End-User Technology...

Administrator (CSA), ITIL v4 Foundations, and/or PMI-PBA (Professional in Business Analysis) or CBAP (Certified Business Analysis...

. · Hands-on with ITIL Process implementation. · Service-now for custom Application Design & Development. · Hands... from different tools into ServiceNow. · Good at creating required information for Reporting and Dashboards · Knowledge of ITIL...

or similar ticketing systems Strong communication, documentation, and stakeholder management skills Knowledge of ITIL...

required; advanced degree or MBA preferred. PMP, PgMP, Agile, SAFe, or ITIL certifications are a plus. Over 10 years of experience...

. PMI-CPMAI, PgMP, Agile, Scrum, ITIL, change-management, financial-management, Cisco technical, or other relevant...

/ ITIL 4 Foundation For applications and inquiries, contact:hirings@openkyber.com...