solutions. Comfortable using customer service software, CRM platforms (i.e. Zendesk, Salesforce, Hubspot) and standard office...

. Experience with Zendesk or another ticketing system. Previous work experience with an Internet Service Provider (ISP...

to identify and resolve client issues accurately. Tool Proficiency: Experience using Zendesk or a comparable CRM/ticketing...

. What Will You Do? Handle customer service inquiries via inbound and outbound calls, direct email, and ZenDesk Customer Service software...

with customer support tools such as Zendesk, Intercom, Jira, Linear, others A genuine opinion and interest in AI and the future...

, Zendesk). Proven ability to prioritize and re-prioritize effectively as business needs evolve. Experience collaborating...

disciplined updates in Zendesk, Jira, Salesforce, Confluence, or other systems of record, ensuring cases remain actionable... platforms. Hands-on experience with ticketing and escalation workflows using tools such as Zendesk, Jira, Salesforce...

. Experience with Zendesk or another ticketing system. Previous work experience with an Internet Service Provider (ISP...

, overall trends and support improvement plan Review and optimize ticketing system (Zendesk and/or other) regularly...

, overall trends and support improvement plan Review and optimize ticketing system (Zendesk and/or other) regularly...

received through an automated work order system (currently SchoolDude, soon ZenDesk) assist onsite Facilities Managers...

of corrective and preventive work assignments received through an automated work order system (currently SchoolDude, soon ZenDesk...

within a dedicated workstream using Zendesk or a similar CX platform. SOP Adherence & Ad Hoc Admin: Follow role-related SOP and process...: 2+ years of Google Sheets experience at a basic to intermediate level for data entry and tracking; 1+ year of Zendesk...

of Windows, macOS, Microsoft 365, and basic networking. - Experience with ticketing systems (e.g., ServiceNow, Zendesk...

) Ticketing or support tools (e.g., Zoho, Zendesk, Intercom) Project tools (e.g., Asana, Trello, Notion) Analytical Thinking...

that connect agents to Slack, Jira, Zendesk, Grafana, Airtable, and internal Twilio systems. Partner with CXO to design the... or professional services organization, building systems for the teams doing the work. Experience with Zendesk or similar service...

Server Managing and using ticketing systems, preferably ZenDesk Veeam or other backup solutions Sophos endpoint security...

and resolve Zendesk/VAB titles tickets Processing and sending title documents Process and log incoming titles from title storage...

. Experience supporting macOS and mobile devices (iOS/Android). Familiarity with ticketing systems such as Jira, Zendesk...

., ServiceNow, JIRA, Zendesk) Certifications such as ITIL, PMP, or life safety security industry certifications Experience...