Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...

, empathetic communicationLog tickets in Zendesk/Intercom, tag issues correctly, and hand off complex cases cleanlyEscalate bugs... written communication - clear, calm, humanExperience with any ticketing system: Zendesk, Intercom, Freshdesk, HubSpot...

) Ticketing systems (ServiceNow, Jira, Zendesk, etc.) Hardware troubleshooting: PCs, laptops, printers, mobile devices Software...

, such as ServiceNow or Zendesk. Basic knowledge of IT systems, including Windows, macOS, and common productivity software. Excellent...

. Experience with e-commerce platforms or customer service software (such as Shopify, Gorgias, Zendesk, or similar...

, is a plus Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred Experience in supporting PCs and Windows OS...

, or high-growth technology environments. Experience with Zendesk, Mode, Retool, Snowflake, or similar platforms. Knowledge...

and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process...

Management, Global-e, ESW, Zendesk, Narvar. Understanding of ERP, WMS, and supply chain systems such as Oracle ERP, SAP...

, RingCentral, Zendesk) IT Helpdesk support, including software, hardware & network configuration & troubleshooting. User account...

supporting digital media, subscription-based, SaaS, or online platforms. Familiarity with Zendesk, Freshdesk, HubSpot...

like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management: Proficiency...

and resources needed to effectively leverage our core systems, including Atria’s own custom built tools as well as ZenDesk, Slack...

and manage multiple priorities. Preferred Skills: Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote...

applications. Proficiency with Microsoft Office or Google Workspace. Experience with CRM software such as Salesforce, Zendesk...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

delivery and releases Experience with CRM platforms such as Salesforce Service Cloud or Zendesk Familiarity with contact...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...