systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...

with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...

with ticketing platforms (ServiceNow, Jira, Zendesk, Freshdesk, or similar) Familiarity with Microsoft 365 (Outlook, Teams...

. Experience leading IT service management and help desk operations, with familiarity using Zendesk or similar ticketing platforms...

with support tools (e.g., Zendesk, Salesforce, Intercom) is a plus Benefits: Compensation - We offer a competitive salary...

to identify root causes Guide users step-by-step through solutions Use help desk and remote support tools (e.g. Zendesk... with JSON / XML Basic HTML/CSS (e.g. embedding into web interfaces) Experience with help desk platforms (e.g. Zendesk...

., ServiceNow, JIRA, Zendesk). • Excellent problem-solving skills and the ability to troubleshoot complex technical issues...

Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize Salesforce.com application...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

, or a similar role Comfortable in Zendesk (or a peer ticketing system) and confident triaging a queue without hand-holding...

systems such as ServiceNow, Jira, Zendesk, or similar. Powered by JazzHR...

training records. Timely facilitation and response to training related communications (i.e. Zendesk ticket system... Association, ADP, Zendesk, and Relias Learning System. Experience using Microsoft Office 365 applications including...